[PLEASE READ] - Issues after extended Maintenance
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Hi,
If possible could you please do a screen recording of this and email us?
support@j-novel.club
also please include phone and software specs. Thank you
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I don't come on the forums here much but after waiting a few weeks for things to sort themselves out I thought I better report the issues I've been having since the extended maintenance.
I almost exclusively use the J-Novel app on my iPad mini (6th Generation) to read my manga and novels. I rarely visit the website on my PC browser as I am now in order to post on this forum. (Perhaps I would visit the forum more if it was integrated into the app. I actually think it would be nice if readers could post comments/reviews below individual novel and manga volumes on the app.)
Some of the issues I had after the extended maintenance were reported on this thread and eventually resolved.
While there may be other bugs I haven't noticed the main two I am dealing with at the moment are to do with manga chapter reading progress. In the first instance I attempted to read the first volume of Demon Lord Retry manga which is on catchup at the moment. The app fails to show my reading progress and when I exit a chapter and open it again it always goes back to the first page regardless of which page I was on when I exited the chapter.
The second instance is almost the opposite problem. When I opened the first chapter of the first volume of Imperial Reincarnation: I Came, I Saw, I Survived (Manga) and exited the chapter after reading two pages the app marked my reading progress of the chapter as complete. I have the same problem with Mercedes and the Waning Moon: The Dungeoneering Feats of a Discarded Vampire Aristocrat (Manga).
In one case no reading progress is being shown/recorded and in the other too much reading progress is being shown/recorded.
For reference my iPad is currently running on iOS 16 with version 3.1.1 of the J-Novel Club app installed.
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While tracking my reading progress appears to be working, resuming reading partway through a novel part does not, with it always saying "resuming on page 1" or "resuming on page 0". It seems to work for manga though. Currently using Firefox on Android but I checked and it happens with chrome on Android and Firefox on desktop too. It seems to happen regardless of window size (which effects how many pages there are) or whether the progress is "saved" on the same or a different browser/platform.
(Apologies if this has already been reported at length, it's just not on the first post so figured I would)
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I'm sure y'all have a lot to do, but I hope the broken reading progress is not at the bottom of the priority list. It's incredibly frustrating and makes the website almost unusable, speaking for myself.
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I'm still waiting for the coins perchuse directly to be fixed. Is that going to happen? I don't know if any of these issues are gonna get fixed with it being a few months now for seemingly simple things to get fixed??
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Could you elaborate on what issue you are referring to?
Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
J-Novel Club, Future Volume Release Schedule
Manga FAQ
Premium Content List -
@Rahul-Balaggan when I go to directly buy coins my card isn't saved so I always have to put it back in, it's actually saved by your database as I have a subscription going but it doesn't remember that.
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The payment method Google Pay has disappeard for me in the subscription menu, even thou it's still show in registered payment methods :(
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@Col-han I still see it there. It is on the right and in a drop down when I look under "Billing"
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@Rahul-Balaggan Yeah this is also what i can see but when i go to subscribe, it wont show, and i also cant use my already added payment method. I would share a screenshot, but i dont know how this works here..
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@Col-han my guess is you would have email support@j-novel.club since it involves your personal information
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Password Reset didnt worked for me after days. So my bought Novels are gone. RIP.
Btw, i can register with my used google mail a new account. That wouldnt solve the Problem. Thats kinda shit, ngl.
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Hi,
We are sorry you are having trouble accessing your old account. We can help. Please email support@j-novel.club with the email address (google account) associated with your main account, and we get you access.
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Not sure if this is the right thread to post this, but definitely observing a lot of latency in the forums today.
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Hello. I have a trouble. I can access a website. “Host problem”. Can I do something to fix that?
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504 error
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Same, unable to load the website. I'm getting a Gateway time-out Error code 504.
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Same, I'm having issues with the website. (504 error)
No issues with the forums or direct links to the manga chapters or novel parts. Just the main website or the series' pages I bookmarked.
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Hi, I'm experiencing the same issue as mentioned above — a 504: Gateway Timeout.
The following seem to be working:
- The app
- The forums
However, I cannot access any of the pages I had saved links to, including:
- Calendar
- Following
- Series pages
- User profiles
- Direct links to novel pages
I haven’t tested direct links to parts or manga, as I don’t have any of those saved.
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As per Purasa, forum & app are fine but everything else is timing out.
Direct link on the web via desktop firefox to several manga chapters gives a cloudflare gateway timeout error of the host (j-novel) being at fault, with my browser & closest cloudflare mirror being ok supposedly
Not sure if that helps but its a bit more info
