J-Novel Club
    • Categories
    • Recent
    • Tags
    • Users
    • Login

    [PLEASE READ] - Issues after extended Maintenance

    Scheduled Pinned Locked Moved Support
    218 Posts 102 Posters 110.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      andramus Premium Member
      last edited by

      I don't come on the forums here much but after waiting a few weeks for things to sort themselves out I thought I better report the issues I've been having since the extended maintenance.

      I almost exclusively use the J-Novel app on my iPad mini (6th Generation) to read my manga and novels. I rarely visit the website on my PC browser as I am now in order to post on this forum. (Perhaps I would visit the forum more if it was integrated into the app. I actually think it would be nice if readers could post comments/reviews below individual novel and manga volumes on the app.)

      Some of the issues I had after the extended maintenance were reported on this thread and eventually resolved.

      While there may be other bugs I haven't noticed the main two I am dealing with at the moment are to do with manga chapter reading progress. In the first instance I attempted to read the first volume of Demon Lord Retry manga which is on catchup at the moment. The app fails to show my reading progress and when I exit a chapter and open it again it always goes back to the first page regardless of which page I was on when I exited the chapter.

      The second instance is almost the opposite problem. When I opened the first chapter of the first volume of Imperial Reincarnation: I Came, I Saw, I Survived (Manga) and exited the chapter after reading two pages the app marked my reading progress of the chapter as complete. I have the same problem with Mercedes and the Waning Moon: The Dungeoneering Feats of a Discarded Vampire Aristocrat (Manga).

      In one case no reading progress is being shown/recorded and in the other too much reading progress is being shown/recorded.

      For reference my iPad is currently running on iOS 16 with version 3.1.1 of the J-Novel Club app installed.

      1 Reply Last reply Reply Quote 1
      • I
        Iciely Premium Member
        last edited by Iciely

        While tracking my reading progress appears to be working, resuming reading partway through a novel part does not, with it always saying "resuming on page 1" or "resuming on page 0". It seems to work for manga though. Currently using Firefox on Android but I checked and it happens with chrome on Android and Firefox on desktop too. It seems to happen regardless of window size (which effects how many pages there are) or whether the progress is "saved" on the same or a different browser/platform.

        (Apologies if this has already been reported at length, it's just not on the first post so figured I would)

        1 Reply Last reply Reply Quote 0
        • M
          mnordhoff Member
          last edited by

          I'm sure y'all have a lot to do, but I hope the broken reading progress is not at the bottom of the priority list. It's incredibly frustrating and makes the website almost unusable, speaking for myself.

          M 1 Reply Last reply Reply Quote 0
          • dragon3010D
            dragon3010 Premium Member
            last edited by

            I'm still waiting for the coins perchuse directly to be fixed. Is that going to happen? I don't know if any of these issues are gonna get fixed with it being a few months now for seemingly simple things to get fixed??

            Rahul BalagganR 1 Reply Last reply Reply Quote 0
            • Rahul BalagganR
              Rahul Balaggan Staff @dragon3010
              last edited by

              @dragon3010

              Could you elaborate on what issue you are referring to?

              Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
              J-Novel Club, Future Volume Release Schedule
              Manga FAQ
              Premium Content List

              dragon3010D 1 Reply Last reply Reply Quote 0
              • dragon3010D
                dragon3010 Premium Member @Rahul Balaggan
                last edited by

                @Rahul-Balaggan when I go to directly buy coins my card isn't saved so I always have to put it back in, it's actually saved by your database as I have a subscription going but it doesn't remember that.

                1 Reply Last reply Reply Quote 0
                • C
                  Col-han Member
                  last edited by

                  The payment method Google Pay has disappeard for me in the subscription menu, even thou it's still show in registered payment methods :(

                  Rahul BalagganR 1 Reply Last reply Reply Quote 0
                  • Rahul BalagganR
                    Rahul Balaggan Staff @Col-han
                    last edited by

                    @Col-han I still see it there. It is on the right and in a drop down when I look under "Billing"

                    alt text

                    Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                    J-Novel Club, Future Volume Release Schedule
                    Manga FAQ
                    Premium Content List

                    C 1 Reply Last reply Reply Quote 0
                    • C
                      Col-han Member @Rahul Balaggan
                      last edited by

                      @Rahul-Balaggan Yeah this is also what i can see but when i go to subscribe, it wont show, and i also cant use my already added payment method. I would share a screenshot, but i dont know how this works here..

                      Lily GardenL 1 Reply Last reply Reply Quote 1
                      • Lily GardenL
                        Lily Garden Member @Col-han
                        last edited by

                        @Col-han my guess is you would have email support@j-novel.club since it involves your personal information

                        “There’s always a story. It’s all stories, really. The sun coming up every day is a story. Everything’s got a story in it. Change the story, change the world.” ― Terry Pratchett, A Hat Full of Sky

                        1 Reply Last reply Reply Quote 0
                        • N
                          Nevcara
                          last edited by

                          Password Reset didnt worked for me after days. So my bought Novels are gone. RIP.

                          Btw, i can register with my used google mail a new account. That wouldnt solve the Problem. Thats kinda shit, ngl.

                          Rahul BalagganR 1 Reply Last reply Reply Quote 0
                          • Rahul BalagganR
                            Rahul Balaggan Staff @Nevcara
                            last edited by

                            @Nevcara

                            Hi,

                            We are sorry you are having trouble accessing your old account. We can help. Please email support@j-novel.club with the email address (google account) associated with your main account, and we get you access.

                            Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                            J-Novel Club, Future Volume Release Schedule
                            Manga FAQ
                            Premium Content List

                            1 Reply Last reply Reply Quote 0
                            • elkensteyinE
                              elkensteyin Premium Member
                              last edited by

                              Not sure if this is the right thread to post this, but definitely observing a lot of latency in the forums today.

                              1 Reply Last reply Reply Quote 1
                              • N
                                nadin.cosmos
                                last edited by

                                Hello. I have a trouble. I can access a website. “Host problem”. Can I do something to fix that?

                                1 Reply Last reply Reply Quote 0
                                • N
                                  nadin.cosmos
                                  last edited by

                                  504 error

                                  1 Reply Last reply Reply Quote 0
                                  • L
                                    Lex Member
                                    last edited by

                                    Same, unable to load the website. I'm getting a Gateway time-out Error code 504.

                                    1 Reply Last reply Reply Quote 1
                                    • SilverFutonS
                                      SilverFuton Premium Member
                                      last edited by

                                      Same, I'm having issues with the website. (504 error)

                                      No issues with the forums or direct links to the manga chapters or novel parts. Just the main website or the series' pages I bookmarked.

                                      1 Reply Last reply Reply Quote 1
                                      • PurasaP
                                        Purasa Premium Member
                                        last edited by

                                        Hi, I'm experiencing the same issue as mentioned above — a 504: Gateway Timeout.

                                        The following seem to be working:

                                        • The app
                                        • The forums

                                        However, I cannot access any of the pages I had saved links to, including:

                                        • Calendar
                                        • Following
                                        • Series pages
                                        • User profiles
                                        • Direct links to novel pages

                                        I haven’t tested direct links to parts or manga, as I don’t have any of those saved.

                                        1 Reply Last reply Reply Quote 1
                                        • smashman42S
                                          smashman42 Premium Member
                                          last edited by

                                          As per Purasa, forum & app are fine but everything else is timing out.

                                          Direct link on the web via desktop firefox to several manga chapters gives a cloudflare gateway timeout error of the host (j-novel) being at fault, with my browser & closest cloudflare mirror being ok supposedly

                                          Not sure if that helps but its a bit more info

                                          1 Reply Last reply Reply Quote 0
                                          • Rahul BalagganR
                                            Rahul Balaggan Staff
                                            last edited by

                                            Thank you all for your patience. The site is backup now.

                                            Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                            J-Novel Club, Future Volume Release Schedule
                                            Manga FAQ
                                            Premium Content List

                                            1 Reply Last reply Reply Quote 2
                                            • 1
                                            • 2
                                            • 7
                                            • 8
                                            • 9
                                            • 10
                                            • 11
                                            • 11 / 11
                                            • First post
                                              Last post