[PLEASE READ] - Issues after extended Maintenance
-
@Rahul-Balaggan when I go to directly buy coins my card isn't saved so I always have to put it back in, it's actually saved by your database as I have a subscription going but it doesn't remember that.
-
The payment method Google Pay has disappeard for me in the subscription menu, even thou it's still show in registered payment methods :(
-
@Col-han I still see it there. It is on the right and in a drop down when I look under "Billing"
-
@Rahul-Balaggan Yeah this is also what i can see but when i go to subscribe, it wont show, and i also cant use my already added payment method. I would share a screenshot, but i dont know how this works here..
-
@Col-han my guess is you would have email support@j-novel.club since it involves your personal information
-
Password Reset didnt worked for me after days. So my bought Novels are gone. RIP.
Btw, i can register with my used google mail a new account. That wouldnt solve the Problem. Thats kinda shit, ngl.
-
Hi,
We are sorry you are having trouble accessing your old account. We can help. Please email support@j-novel.club with the email address (google account) associated with your main account, and we get you access.
-
Not sure if this is the right thread to post this, but definitely observing a lot of latency in the forums today.
-
Hello. I have a trouble. I can access a website. “Host problem”. Can I do something to fix that?
-
504 error
-
Same, unable to load the website. I'm getting a Gateway time-out Error code 504.
-
Same, I'm having issues with the website. (504 error)
No issues with the forums or direct links to the manga chapters or novel parts. Just the main website or the series' pages I bookmarked.
-
Hi, I'm experiencing the same issue as mentioned above — a 504: Gateway Timeout.
The following seem to be working:
- The app
- The forums
However, I cannot access any of the pages I had saved links to, including:
- Calendar
- Following
- Series pages
- User profiles
- Direct links to novel pages
I haven’t tested direct links to parts or manga, as I don’t have any of those saved.
-
As per Purasa, forum & app are fine but everything else is timing out.
Direct link on the web via desktop firefox to several manga chapters gives a cloudflare gateway timeout error of the host (j-novel) being at fault, with my browser & closest cloudflare mirror being ok supposedly
Not sure if that helps but its a bit more info
-
Thank you all for your patience. The site is backup now.
-
I was hoping after a few months you would get your act together. And yet I cannot log into my Amazon fire tablet. I reported this problem before during your updates nut nothing has changed I don't want to read manga on my teeny tiny fucking phone
-
I think the "parts always open at the first page" issue may have been fixed?! Wonderful!
-
I don't know if this is a bug or not.
I used to be able to view any novel I brought in an endless scroll up or now on my mobile.
Now, it always forces me to scroll left and right and never gives me an option to change it to scroll up and down.
-
@antique_nova there's a button in the bottom right of the reader that switches between the two.
