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    [PLEASE READ] - Issues after extended Maintenance

    Scheduled Pinned Locked Moved Support
    218 Posts 102 Posters 110.3k Views
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    • Lily GardenL
      Lily Garden Member @Col-han
      last edited by

      @Col-han my guess is you would have email support@j-novel.club since it involves your personal information

      “There’s always a story. It’s all stories, really. The sun coming up every day is a story. Everything’s got a story in it. Change the story, change the world.” ― Terry Pratchett, A Hat Full of Sky

      1 Reply Last reply Reply Quote 0
      • N
        Nevcara
        last edited by

        Password Reset didnt worked for me after days. So my bought Novels are gone. RIP.

        Btw, i can register with my used google mail a new account. That wouldnt solve the Problem. Thats kinda shit, ngl.

        Rahul BalagganR 1 Reply Last reply Reply Quote 0
        • Rahul BalagganR
          Rahul Balaggan Staff @Nevcara
          last edited by

          @Nevcara

          Hi,

          We are sorry you are having trouble accessing your old account. We can help. Please email support@j-novel.club with the email address (google account) associated with your main account, and we get you access.

          Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
          J-Novel Club, Future Volume Release Schedule
          Manga FAQ
          Premium Content List

          1 Reply Last reply Reply Quote 0
          • elkensteyinE
            elkensteyin Premium Member
            last edited by

            Not sure if this is the right thread to post this, but definitely observing a lot of latency in the forums today.

            1 Reply Last reply Reply Quote 1
            • N
              nadin.cosmos
              last edited by

              Hello. I have a trouble. I can access a website. “Host problem”. Can I do something to fix that?

              1 Reply Last reply Reply Quote 0
              • N
                nadin.cosmos
                last edited by

                504 error

                1 Reply Last reply Reply Quote 0
                • L
                  Lex Member
                  last edited by

                  Same, unable to load the website. I'm getting a Gateway time-out Error code 504.

                  1 Reply Last reply Reply Quote 1
                  • SilverFutonS
                    SilverFuton Premium Member
                    last edited by

                    Same, I'm having issues with the website. (504 error)

                    No issues with the forums or direct links to the manga chapters or novel parts. Just the main website or the series' pages I bookmarked.

                    1 Reply Last reply Reply Quote 1
                    • PurasaP
                      Purasa Premium Member
                      last edited by

                      Hi, I'm experiencing the same issue as mentioned above — a 504: Gateway Timeout.

                      The following seem to be working:

                      • The app
                      • The forums

                      However, I cannot access any of the pages I had saved links to, including:

                      • Calendar
                      • Following
                      • Series pages
                      • User profiles
                      • Direct links to novel pages

                      I haven’t tested direct links to parts or manga, as I don’t have any of those saved.

                      1 Reply Last reply Reply Quote 1
                      • smashman42S
                        smashman42 Premium Member
                        last edited by

                        As per Purasa, forum & app are fine but everything else is timing out.

                        Direct link on the web via desktop firefox to several manga chapters gives a cloudflare gateway timeout error of the host (j-novel) being at fault, with my browser & closest cloudflare mirror being ok supposedly

                        Not sure if that helps but its a bit more info

                        1 Reply Last reply Reply Quote 0
                        • Rahul BalagganR
                          Rahul Balaggan Staff
                          last edited by

                          Thank you all for your patience. The site is backup now.

                          Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                          J-Novel Club, Future Volume Release Schedule
                          Manga FAQ
                          Premium Content List

                          1 Reply Last reply Reply Quote 2
                          • A
                            asuna Premium Member
                            last edited by

                            I was hoping after a few months you would get your act together. And yet I cannot log into my Amazon fire tablet. I reported this problem before during your updates nut nothing has changed I don't want to read manga on my teeny tiny fucking phone

                            1 Reply Last reply Reply Quote 0
                            • M
                              mnordhoff Member @mnordhoff
                              last edited by

                              I think the "parts always open at the first page" issue may have been fixed?! Wonderful!

                              1 Reply Last reply Reply Quote 1
                              • A
                                antique_nova
                                last edited by

                                I don't know if this is a bug or not.

                                I used to be able to view any novel I brought in an endless scroll up or now on my mobile.

                                Now, it always forces me to scroll left and right and never gives me an option to change it to scroll up and down.

                                G 1 Reply Last reply Reply Quote 0
                                • G
                                  GeorgeMTO @antique_nova
                                  last edited by

                                  @antique_nova there's a button in the bottom right of the reader that switches between the two.

                                  1 Reply Last reply Reply Quote 0
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