[PLEASE READ] - Issues after extended Maintenance
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Hello,
As many of you have noticed there are several bugs affecting the site after the recent downtime.
To keep everything in a central location this will be the holding topic for all issues. We are aware of several issues and will be working on them in the coming days:
Hey everyone! As many have noticed, we have finished the recent maintenance. We updated a lot internally and will continue to get it back to 100%.
Known Issues:
- Password reset link issues
- Google Single Sign-On is not available
We will work on fixing these and other issues as quickly as we can.
Fixed Issues:
- Saved part reading progress is reset
- Reading progress should work now, and historical progress has been migrated! Some progress in the last couple weeks may have been lost.
- Website part/chapter names in the reader navigator properly display human-readable names now.
- These are maintained manually, so some specific parts or chapters may still be incorrect. Please report these on the Discord server for immediate visibility; the responsible party may not see it if it's reported on the forums.
- ePub downloads not available (should be working now)
- Calendar displays inaccurate names for parts (should be working now)
- App release view lists unavailable future parts (should be removed now)
Let's try to keep any actual conversation in this topic to the absolute minimum. Please only post about new issues as they come up.
Thank you
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@Rahul-Balaggan users not being able to login or download EPUB seem like very significant issues to have overlooked or not anticipated.
Edit: I felt it noteworthy that login issues and password reset not being available are noteworthy to indicate and removed my snark.
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I think a few of the things on that list have been fixed already. They're on the move!!
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While trying to read in Safari, I'm finding that it's logging me out every time I even switch to a different tab.
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Minor one. The page showing the daily prepub releases list everything as volume instead the part. For instance vol 30 part 8 of Smartphone is listed as just volume 8
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I cannot log in through gmail, nor can I reset my password
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The links in the front page carousel don't work.
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@heimdal7 said in [PLEASE READ] - Issues after extended Maintenance:
Minor one. The page showing the daily prepub releases list everything as volume instead the part. For instance vol 30 part 8 of Smartphone is listed as just volume 8
Even worse, tapping on the green button for a release takes you to the series homepage, not the part; so you have to tap again on the individual part to read the release. Highly annoying.
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@mischa I also cannot login with Google quick button or when I type it in manually so I cannot access any of the books to read and I really don't want to create an new account because I will loose all my books and coin I have purchased so far. I really don't want to reset password but I cannot even find that. đŸ˜« I miss my books
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Calendar: the new display, which centers everything in an individual release part in portrait mode on a tablet, is both harder to read and harder to use. (Also, as noted earlier, tapping on the green ‘read part’ button takes you to the series page and not the new part.)
Reading page: the drop-down menu for switching between parts is missing the part number.
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Followed series for future dated releases are not highlighting.
Issue experienced on firefox browser. -
I can login using the reset my password way because I'm using google for my account, but when I try to read something, it gives me "you need to be subscribed" error, which I'm sure I'm still subscribed
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@syilphion if you go to your account page and set a password, then log out and log in with that password, does that fix it?
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the progress of newly read stuff isn't saved either.
Just read V5C2 of the D-Genesis manga, and it is still shown as unread -
cannot login through google, cannot reset my password, and cannot read any material.
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Can we get an ETA on the google login? Since my account here is entirely linked to my google account, I can't login on the web, mobile, or anything in between. The only thing I can do is sit in the forums.
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I have a regular membership but can't read anything after the maintenance. Also not registering the fact that I have a membership even though I pad the fee last month
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On an iPhone, can't read anything, it shows an error message. I tried to go to my account to see if signing out and back in would fix it, but I cannot even get that far. going to my account gives an error as well.
edited to add this is using the app. haven't tried through the webpage yet.
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Looks like I'm not able to buy coins/books, I get "Unknown Error: 500" when I try
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@Marius8 Same here, only happens to reading progress for manga. The reading progress for novels works fine for me
