[PLEASE READ] - Issues after extended Maintenance

mikeocheskey

@reader042 I am getting the same issue.

Aruseus493

Came across a calendar issue on desktop. It doesn't appear to load ebook volumes on the calendar for followed series properly. Most of the ebook releases coming out for me near the end of the October and November aren't showing up when I have my filters set to followed. They only show up when I set the filters to All Series. This issue is affecting series like D-Genesis, Zero Believers, EXP is Golden, Otome Heroine, Wortenia, and so on.

seelang2

@isekaitruckdriver said in [PLEASE READ] - Issues after extended Maintenance:

@Rahul-Balaggan

Thank you for the quick reply. Now I got logged in without actually doing anything but when I try to read something it says I'm not subscribed... Double checked my profile and my subscription plan is active.

Anyway, thanks again for the quick action, I hope you guys manage to resolve the issues, I know this stuff takes time.

This is the issue I'm having using the web app. I've logged foo and back on, as well as hard refreshed my browser to reload the app, but it won't let me read anything telling me to subscribe, but my account shows I'm subscribed. And I assume the read progress history is still being updated, as that still isn't showing up for me yet.

Marius8

Update from my end on reading progress: for novel parts it is now shown in the android app, and it updates, too, when i read something.
all manga parts are still showing as unread, and don't update after reading them..

OppyMWrite

So just curious if there's going to be any kind of credit given if the login problems linger too long. I apparently won't be able to log in and read any of my follows until google login is restored.

redsoxsfan1212

is anyone else still having the issue with not being able to buy coins

Geezer Weasalopes

@redsoxsfan1212 said in [PLEASE READ] - Issues after extended Maintenance:

is anyone else still having the issue with not being able to buy coins

If via the web site on a PC?
No, it worked fine for me hours ago.

Proper Volume | Part information is now displaying for me on the calendar screen, as well as reading history on the series page. In addition, the link leads to that section of the story; this is on a PC, dunno about the app.
Thought I'd mention "Good News" for once!

redsoxsfan1212

@Geezer-Weasalopes It was a PC got the error 500 message

Geezer Weasalopes

@redsoxsfan1212
Huh.
Since I do make a lot of purchases at JNC, I just rechecked and it still works for me. (In other words, my second purchase of max coins in one day...)
...make sure you have your adblock turned off?
It now brings in two-factor authorization via a code sent via text or email, so it needs to be able to open up a Stripe payment thingy with a security code prompt. Depending upon your adblocker that might prove problematical; I use Ublock Origin, and have it turned off for JNC as Ublock is aggressive in what it disallows...

YakoSWG

I seem to be unable to read any new parts since the update. When I try to read one the app/site just claims I need to preorder. Is this common right now?

Geezer Weasalopes

@YakoSWG said in [PLEASE READ] - Issues after extended Maintenance:

I seem to be unable to read any new parts since the update. When I try to read one the app/site just claims I need to preorder. Is this common right now?

Are you properly logged in?
Folks using an indirect login (such as a Google account) rather than entering a password directly have been experiencing difficulties logging in...

I've had no problems reading parts via the website since it came back up.
The message you describe is the kind of thing that shows up when it thinks you aren't logged in.

Geezer Weasalopes

This is weird.
Downloading Manga volumes works fine.
Downloading LN volumes worked initially after the site came back up, but now it's giving the funky Github thingy posted in the Discord; I had purchased a volume after the site came back up, downloaded it just fine, but now when I attempt to redownload it it blips to that screen (if I do a "save as" right click it shows "download.htm" rather than "file_name.epub")
So I guess fixing a different problem resulted in this problem?

Oh.
It worked before the User Library holdings issue was fixed.
Now it doesn't.
...does that tie in in any way?

so8p7bnp

I'm also not able to buy coins. Tried it in Firefox, Brave and Edge Browsers on Windows and in Firefox Browser on Android. I get Error 500 everywhere (Since HTTP Error Code 500 means Internal Server Error it is not exactly suprising that the behaviour is the same independent of the Browser used, but it was worth a try anyway). Than I downloaded the App. But there I'm supposed to pay in EUR and that price is more expensive than what I pay on the webseite in USD. So I didn't try it and I will be waiting for the website to be fixed.

Fabi94

I can't download any LN epubs as well. The download link redirects to the labs.jnovel.club root page and shows the BLITZ logo and git hash. Yesterday it worked, but now it is broken again

GeorgeMTO

Almost certainly a low priority issue, but the Invaders of the Rokujouma series page is showing up in a highly jumbled order for me.

It's showing v3, v1, v23, v2, v23, v4, v5, v6, v25 to give an example
alt text

(persists through a hard refresh as the same order)

strangeattractor

The Android app is not working for me, after uninstalling it and downloading it again. If I click on a part, it says "Oops, a bug has occurred."

Christian Bartlett.7mpfcnb

The progress on light novels is working again but manga progress is completely lost even on newly read chapter.

farson135

Progress for LNs is saved when page direction is "left and right" but not when page view is "up and down".

For those who are reporting the same issue, I recommend reporting which page view you are using.

Manga progress is still not working.

Edit: Android

AsuraNemcha

Hi there.

Do we have an ETA for Google SSO loggin ?

Rahul Balaggan

@AsuraNemcha

Hi,

No ETA on that. If you are having trouble accessing the main site please use the forgot password link to reset your password. If you experience continued issues, please email support@j-novel.club

Thank you