[PLEASE READ] - Issues after extended Maintenance

YakoSWG

I seem to be unable to read any new parts since the update. When I try to read one the app/site just claims I need to preorder. Is this common right now?

Geezer Weasalopes

@YakoSWG said in [PLEASE READ] - Issues after extended Maintenance:

I seem to be unable to read any new parts since the update. When I try to read one the app/site just claims I need to preorder. Is this common right now?

Are you properly logged in?
Folks using an indirect login (such as a Google account) rather than entering a password directly have been experiencing difficulties logging in...

I've had no problems reading parts via the website since it came back up.
The message you describe is the kind of thing that shows up when it thinks you aren't logged in.

Geezer Weasalopes

This is weird.
Downloading Manga volumes works fine.
Downloading LN volumes worked initially after the site came back up, but now it's giving the funky Github thingy posted in the Discord; I had purchased a volume after the site came back up, downloaded it just fine, but now when I attempt to redownload it it blips to that screen (if I do a "save as" right click it shows "download.htm" rather than "file_name.epub")
So I guess fixing a different problem resulted in this problem?

Oh.
It worked before the User Library holdings issue was fixed.
Now it doesn't.
...does that tie in in any way?

so8p7bnp

I'm also not able to buy coins. Tried it in Firefox, Brave and Edge Browsers on Windows and in Firefox Browser on Android. I get Error 500 everywhere (Since HTTP Error Code 500 means Internal Server Error it is not exactly suprising that the behaviour is the same independent of the Browser used, but it was worth a try anyway). Than I downloaded the App. But there I'm supposed to pay in EUR and that price is more expensive than what I pay on the webseite in USD. So I didn't try it and I will be waiting for the website to be fixed.

Fabi94

I can't download any LN epubs as well. The download link redirects to the labs.jnovel.club root page and shows the BLITZ logo and git hash. Yesterday it worked, but now it is broken again

GeorgeMTO

Almost certainly a low priority issue, but the Invaders of the Rokujouma series page is showing up in a highly jumbled order for me.

It's showing v3, v1, v23, v2, v23, v4, v5, v6, v25 to give an example
alt text

(persists through a hard refresh as the same order)

strangeattractor

The Android app is not working for me, after uninstalling it and downloading it again. If I click on a part, it says "Oops, a bug has occurred."

Christian Bartlett.7mpfcnb

The progress on light novels is working again but manga progress is completely lost even on newly read chapter.

farson135

Progress for LNs is saved when page direction is "left and right" but not when page view is "up and down".

For those who are reporting the same issue, I recommend reporting which page view you are using.

Manga progress is still not working.

Edit: Android

AsuraNemcha

Hi there.

Do we have an ETA for Google SSO loggin ?

Rahul Balaggan

@AsuraNemcha

Hi,

No ETA on that. If you are having trouble accessing the main site please use the forgot password link to reset your password. If you experience continued issues, please email support@j-novel.club

Thank you

Rahul Balaggan

Hello,

The issue with ebook downloads has been fixed.

Please continue to download ebooks at your convenience.

Thank you

Nutaris

Reading progress done via the website on PC does not seem to be registering.

sorvani

I see reading history is back prior to October 4. But middle of the 4th until the newly read stuff is not showing proper history at this time.

milek

I've been using RSS feeds for a very long time, some time after update all of the feeds (personal feed and series feeds) are no longer working. Feeds worked for a few hours after update, I think problems started some time today, maybe yesterday evening (Central European time).
Old feeds with urls looking like: https://labs.j-novel.club/feed/series/631a54886e6b4ad81f8c4480.rss now returns:

server selection error: server selection timeout, current topology: { Type: Unknown, Servers: [{ Addr: localhost:27017, Type: Unknown, State: Connected, Average RTT: 0, Last error: connection() : dial tcp [::1]:27017: connect: connection refused }, ] }

I see that feed urls on the website changed (not sure when) to:
https://labs.j-novel.club/feed/user/USR-xxxxx.rss?lang=en
or
https://labs.j-novel.club/feed/series/SER-xxxxx.rss?lang=en

Do you plan to restore old feed urls? If not - is there a way to convert old feed urls to new format?

AsuraNemcha

@Rahul-Balaggan said in [PLEASE READ] - Issues after extended Maintenance:

@AsuraNemcha

Hi,

No ETA on that. If you are having trouble accessing the main site please use the forgot password link to reset your password. If you experience continued issues, please email support@j-novel.club

Thank you

Thx for the information.

But i don't wanna reset my password, it's a pain ! :(

So, i'll wait... patiently. :)

YakoSWG

@Geezer-Weasalopes I have tried logging back out and in again multiple times and there is no change. I am subscribed according to my account page but the site doesn't seem to properly recognize that when I try to actually read a part.

MarShu

I can't buy coins and am getting the message "Unknown Error: 500".

MarShu

@MarShu I was able to on the app though just not my laptop.

krystlearnold89

I’m not able to read new chapters on either main page or app
It says I need to subscribe?
I’ve tried logging out and back in still same error
Do we know when this will be fixed?