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    [PLEASE READ] - Issues after extended Maintenance

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    • Rahul BalagganR
      Rahul Balaggan Staff
      last edited by

      Hello,

      The issue with ebook downloads has been fixed.

      Please continue to download ebooks at your convenience.

      Thank you

      Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
      J-Novel Club, Future Volume Release Schedule
      Manga FAQ
      Premium Content List

      1 Reply Last reply Reply Quote 2
      • NutarisN
        Nutaris Premium Member
        last edited by

        Reading progress done via the website on PC does not seem to be registering.

        1 Reply Last reply Reply Quote 1
        • sorvaniS
          sorvani Premium Member
          last edited by

          I see reading history is back prior to October 4. But middle of the 4th until the newly read stuff is not showing proper history at this time.

          1 Reply Last reply Reply Quote 0
          • M
            milek Premium Member
            last edited by

            I've been using RSS feeds for a very long time, some time after update all of the feeds (personal feed and series feeds) are no longer working. Feeds worked for a few hours after update, I think problems started some time today, maybe yesterday evening (Central European time).
            Old feeds with urls looking like: https://labs.j-novel.club/feed/series/631a54886e6b4ad81f8c4480.rss now returns:

            server selection error: server selection timeout, current topology: { Type: Unknown, Servers: [{ Addr: localhost:27017, Type: Unknown, State: Connected, Average RTT: 0, Last error: connection() : dial tcp [::1]:27017: connect: connection refused }, ] }
            

            I see that feed urls on the website changed (not sure when) to:
            https://labs.j-novel.club/feed/user/USR-xxxxx.rss?lang=en
            or
            https://labs.j-novel.club/feed/series/SER-xxxxx.rss?lang=en

            Do you plan to restore old feed urls? If not - is there a way to convert old feed urls to new format?

            1 Reply Last reply Reply Quote 0
            • AsuraNemchaA
              AsuraNemcha Premium Member @Rahul Balaggan
              last edited by AsuraNemcha

              @Rahul-Balaggan said in [PLEASE READ] - Issues after extended Maintenance:

              @AsuraNemcha

              Hi,

              No ETA on that. If you are having trouble accessing the main site please use the forgot password link to reset your password. If you experience continued issues, please email support@j-novel.club

              Thank you

              Thx for the information.

              But i don't wanna reset my password, it's a pain ! :(

              So, i'll wait... patiently. :)

              Read or die... of boredom !

              jpwongJ 1 Reply Last reply Reply Quote 1
              • YakoSWGY
                YakoSWG @Geezer Weasalopes
                last edited by

                @Geezer-Weasalopes I have tried logging back out and in again multiple times and there is no change. I am subscribed according to my account page but the site doesn't seem to properly recognize that when I try to actually read a part.

                1 Reply Last reply Reply Quote 0
                • M
                  MarShu
                  last edited by

                  I can't buy coins and am getting the message "Unknown Error: 500".

                  M Rahul BalagganR 2 Replies Last reply Reply Quote 0
                  • M
                    MarShu @MarShu
                    last edited by

                    @MarShu I was able to on the app though just not my laptop.

                    1 Reply Last reply Reply Quote 0
                    • K
                      krystlearnold89
                      last edited by

                      I’m not able to read new chapters on either main page or app
                      It says I need to subscribe?
                      I’ve tried logging out and back in still same error
                      Do we know when this will be fixed?

                      1 Reply Last reply Reply Quote 0
                      • Z
                        ZerasAura @Rahul Balaggan
                        last edited by

                        @Rahul-Balaggan error 500 keeps kicking back when I try to buy coins.

                        Rahul BalagganR 1 Reply Last reply Reply Quote 1
                        • K
                          kbaegis
                          last edited by

                          It seems like j-novel.club has artificially shortened my subscription time. I'm being asked to subscribe, but it lists me as a premium member through 11/11/24.

                          1 Reply Last reply Reply Quote 0
                          • EkunE
                            Ekun Premium Member @so8p7bnp
                            last edited by

                            @so8p7bnp said in [PLEASE READ] - Issues after extended Maintenance:

                            • Than I downloaded the App. But there I'm supposed to pay in EUR and that price is more expensive than what I pay on the webseite in USD. So I didn't try it and I will be waiting for the website to be fixed.

                            I think you might have downloaded the wrong JNC app, if it says the price is in € (Euros), you have downloaded JNC-nina, with has ONLY FRENCH & GERMAN titles.

                            Mangawa kikenjanai, kedo mugakowa! >_<

                            S 1 Reply Last reply Reply Quote 0
                            • S
                              so8p7bnp @Ekun
                              last edited by so8p7bnp

                              @Ekun I didn't mention that I'm in Germany. The app uses Google Pay and as a german user I pay in EUR for anything in Google Pay. The app doesn't have any option to pay with the payment method registerd with the J-Novel Club account (probably due to the terms for apps in the Play Store). So I think everything works as intended there. The conversion rate for Google Pay/Play Store purchases is just very bad. So I prefere paying directly at J-Novel Club website in USD.

                              1 Reply Last reply Reply Quote 0
                              • J
                                jewelrosen Premium Member
                                last edited by

                                The app only loads the list of available new chapters, but does not open them. It also does not show the list of all series. It won't let me sign on to the app. And the error message that comes when I open a chapter is Oops a bug has occurred.

                                Rahul BalagganR 1 Reply Last reply Reply Quote 1
                                • Rahul BalagganR
                                  Rahul Balaggan Staff @jewelrosen
                                  last edited by

                                  @jewelrosen

                                  Hello,

                                  Please go to the account tab. In the top right corner is a sign out button. Tap that and sign back in.

                                  If that doesn’t work delete not work. Please delete the app and download again.

                                  Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                  J-Novel Club, Future Volume Release Schedule
                                  Manga FAQ
                                  Premium Content List

                                  1 Reply Last reply Reply Quote 0
                                  • Rahul BalagganR
                                    Rahul Balaggan Staff @so8p7bnp
                                    last edited by

                                    @so8p7bnp

                                    Hi, sorry but please try again and let us know if it works. Thank you!

                                    Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                    J-Novel Club, Future Volume Release Schedule
                                    Manga FAQ
                                    Premium Content List

                                    S 1 Reply Last reply Reply Quote 0
                                    • Rahul BalagganR
                                      Rahul Balaggan Staff @MarShu
                                      last edited by

                                      @MarShu

                                      Hi, sorry but please try again (on the website) and let us know if it works. Thank you!

                                      Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                      J-Novel Club, Future Volume Release Schedule
                                      Manga FAQ
                                      Premium Content List

                                      S 1 Reply Last reply Reply Quote 0
                                      • Rahul BalagganR
                                        Rahul Balaggan Staff @ZerasAura
                                        last edited by

                                        @ZerasAura

                                        Hi, sorry but please try again and let us know if it works. Thank you!

                                        Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                        J-Novel Club, Future Volume Release Schedule
                                        Manga FAQ
                                        Premium Content List

                                        R 1 Reply Last reply Reply Quote 0
                                        • jpwongJ
                                          jpwong Premium Member @AsuraNemcha
                                          last edited by

                                          @AsuraNemcha Someone from the staff can clarify since I don't know the site backend at all, but I believe doing that basically sets a password for your account on JNC's site so that you can log in with the username/password method instead of Google SSO, it's not resetting your google account password. It would mean you'd need to remember one more password, and I'm not sure if there could be any knockon effects once Google SSO starts working again

                                          AsuraNemchaA 1 Reply Last reply Reply Quote 0
                                          • R
                                            reader042 @Rahul Balaggan
                                            last edited by

                                            @Rahul-Balaggan
                                            Hi, buying coins from the website is working again!
                                            Thank you!

                                            Rahul BalagganR 1 Reply Last reply Reply Quote 2
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