[PLEASE READ] - Issues after extended Maintenance
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@Geezer-Weasalopes I have tried logging back out and in again multiple times and there is no change. I am subscribed according to my account page but the site doesn't seem to properly recognize that when I try to actually read a part.
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I can't buy coins and am getting the message "Unknown Error: 500".
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@MarShu I was able to on the app though just not my laptop.
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I’m not able to read new chapters on either main page or app
It says I need to subscribe?
I’ve tried logging out and back in still same error
Do we know when this will be fixed? -
@Rahul-Balaggan error 500 keeps kicking back when I try to buy coins.
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It seems like j-novel.club has artificially shortened my subscription time. I'm being asked to subscribe, but it lists me as a premium member through 11/11/24.
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@so8p7bnp said in [PLEASE READ] - Issues after extended Maintenance:
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Than I downloaded the App. But there I'm supposed to pay in EUR and that price is more expensive than what I pay on the webseite in USD. So I didn't try it and I will be waiting for the website to be fixed.
I think you might have downloaded the wrong JNC app, if it says the price is in € (Euros), you have downloaded JNC-nina, with has ONLY FRENCH & GERMAN titles.
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@Ekun I didn't mention that I'm in Germany. The app uses Google Pay and as a german user I pay in EUR for anything in Google Pay. The app doesn't have any option to pay with the payment method registerd with the J-Novel Club account (probably due to the terms for apps in the Play Store). So I think everything works as intended there. The conversion rate for Google Pay/Play Store purchases is just very bad. So I prefere paying directly at J-Novel Club website in USD.
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The app only loads the list of available new chapters, but does not open them. It also does not show the list of all series. It won't let me sign on to the app. And the error message that comes when I open a chapter is Oops a bug has occurred.
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Hello,
Please go to the account tab. In the top right corner is a sign out button. Tap that and sign back in.
If that doesn’t work delete not work. Please delete the app and download again.
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Hi, sorry but please try again and let us know if it works. Thank you!
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Hi, sorry but please try again (on the website) and let us know if it works. Thank you!
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Hi, sorry but please try again and let us know if it works. Thank you!
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@AsuraNemcha Someone from the staff can clarify since I don't know the site backend at all, but I believe doing that basically sets a password for your account on JNC's site so that you can log in with the username/password method instead of Google SSO, it's not resetting your google account password. It would mean you'd need to remember one more password, and I'm not sure if there could be any knockon effects once Google SSO starts working again
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@Rahul-Balaggan
Hi, buying coins from the website is working again!
Thank you! -
Thank you for confirming. Really appreciate that.
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Oddity.
Purchasing from the User Library, where it's adding additional volumes, seems to be working just fine.
Purchasing from the series page gives a server error message.Failed to redeem volume: Server error. Try again later.
Except...the transaction did go through.
A page refresh shows the item as now being owned.
But every single item showed that error message.All your libraries are belong to us. | Those who do not read shall not eat.
Help me, Satomi-san. You're my only hope. | Fight! Yurika!
Croquettes, Baguettes, and Books, oh my! -
@jpwong said in [PLEASE READ] - Issues after extended Maintenance:
@AsuraNemcha Someone from the staff can clarify since I don't know the site backend at all, but I believe doing that basically sets a password for your account on JNC's site so that you can log in with the username/password method instead of Google SSO, it's not resetting your google account password. It would mean you'd need to remember one more password, and I'm not sure if there could be any knockon effects once Google SSO starts working again
Hi there :)
Nice try but here the reply when i try to logg with Google SSO loggin and password : "Incorrect login or password".
Thx for your concern, tho. :)
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Been having intermittent issues with the subscribed rss feed (and had them immediately after maintenance which is why I think it's related), I got a 500 error when it was automatically refreshed ~10 hours ago and but when I manually refreshed ~8 hours ago it worked. I've tried refreshing manually a few times in the past half hour and have only gotten the 500 error (I know 500 is the generic error but felt it worth specifying since you might have others coded in to rule out)
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@Iciely Should be fixed now, it was still trying to get data from the old database
