[IMPORTANT UPDATE] New Subscription Tiers + Readers Library Now Live as of October 3, 2025
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@22144418 Try what they did here in case you want to drop out because the subscription is not giving you anything anymore or you are unhappy https://forums.j-novel.club/post/410225
If you find no more use for the subscription due to the change, one has the right to cancel as the initial contract is unfulfilled and you have not agreed to the change. That is at least a standard regarding contracts.
I cannot stress it out enough: JNC still has some ACTIVE WORK TO DO here regarding the communication and setting things right.
I can imagine that some people do not bother in actively seeking out cancellation when the disadvantages became too great for them - but it is also a matter of what is right. The initiative should not have to come from the customer, but from the service provider.
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@Jon-Mitchell I am not saying those costs don't exist but it's not typical business practice to raise the price of the back catalog to cover for those. A released premium epub here is considered a finished product. Any revision afterwards is included in the asking price, much like buying software with post-sale support. If they want more, they can come up with a new "version" so I can decide if it's worth my money. I expected this for any company, and I'm not going to make a special case for JNC. All other publishers have the same cost, after all.
Maybe I'm a fool for trusting JNC with advance payment for coins, thinking that I'd be able to get this many books from their existing catalog. Maybe I'm also a fool for thinking that if they are going to do this price increase on old releases, something which is practically unheard-of, they will give me plenty of advance notice. I hope you can at least get why I consider this as a breach of trust.
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@hyper all you can do is just use up your devalued coins on sale items. i just spent 1/4 of my coins on the Kadokawa sale. Once my coins and current subscription are finished I may change to readers club or just buy ebooks only.
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@hyper said in [IMPORTANT UPDATE] New Subscription Tiers + Readers Library Now Live as of October 3, 2025:
Maybe I'm a fool for trusting JNC with advance payment for coins, thinking that I'd be able to get this many books from their existing catalog.
If you requested it you might get a refund on whatever you originally paid for your coins. I assume JNC would rather refund on request than open themselves up for a potential mis-selling suit/investigation.
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Oh, so the coins I'd been accumulating have suddenly lost 15% of their value and I had no idea this was coming, and I've lost catch-up series.
I really don't love that.
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When changes like this are made, there are right and wrong ways to go about them. I would normally expect to be notified, via email, that these important changes (that involve pricing) were coming on a set date, and to prepare for them. I would not expect to have to go out of my way, on the forums, to find a post hoc post made after the fact.
For a while I've been supportive of what JNC does and what it stands for. For a while I was very happy with the service received. I would still like to support its mission but this makes me deeply unhappy.
