J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users

    JNC Mobile App Error due to Bad Connection

    Support
    2
    2
    207
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • A
      Ardyvee Member last edited by

      Whenever the app encounters an issue due to a bad internet connection, it gets into a failure mode where it requires an app restart to function again.

      In particular, I get the following error (or similar, it depends on the specific failure):

      Failed loading releases: No response received from server - SocketException: Connection reset by peer (OS Error: Connection reset by peer, errno = 104), address = labs.j-novel.club, port = 42700

      «Retry»

      Pressing the retry button, even after switching wifi or otherwise resolving the connection issues seems to do nothing. For the app to be useable again, I need to dismiss it and launch it again.

      I encounter this issue regularly because I tend to roam around my house, and due to size/layout I have more than one Access Point. If I happen to attempt to refresh the feed or do a operation that requires the server while going from one room/ap to the other, it fails. It also tends to not record the latest reading progress information when that happens.

      Other information:

      • App version V2.0.0 (per about page)
      • Device: Samsung Galaxy Tab S8 (SM-X700)
      • Android Version: 13 (security 1 OCT 2023)
        • One UI 5.1.1
        • Google Play system update 1 MAY 2023
        • Build number: TP1A.220624.014.X700XXS6BWI1

      I've also seen it happen on a Ulefone Power Armor 13 with Android 11.

      1 Reply Last reply Reply Quote 4
      • DiKei
        DiKei Premium Member last edited by

        I also get this issue when I have to switch to my kindle to my phone's data via tethering when I'm out. Sometimes closing out of the app and reopening doesn't help, I have to log out and log back in instead.

        1 Reply Last reply Reply Quote 0
        • 1 / 1
        • First post
          Last post