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    Report Website Bugs Here!

    Scheduled Pinned Locked Moved Support
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    • J
      Jaquobus Premium Member
      last edited by Jaquobus

      I have two bugs to report:

      • When you click on "Premium EBOOK" at the end of a novel part, the website basically crashes: You'll get a javascript error
        "e.partreader.part.volume is undefined" (stacktrace: http://pastebin.com/LwGKXBu1). Afterwards, anything depending on javascript won't work anymore, including all links but the one to the forum (the joy of SPAs...)
      • When on mobile (Firefox for Android, Chrome's emulator), the reader controls of the reader are unusable, as they are rendered under the div with "z-index: 30", which catches all clicks.

      You can't spell Keikaku without Kei – Vote for Sagrada Reset!

      Sam PinanskyS 1 Reply Last reply Reply Quote 0
      • Sam PinanskyS
        Sam Pinansky Translators @Jaquobus
        last edited by

        @Jaquobus Hey, thanks for those... I'll definitely look into them. Especially now that premium ebooks will actually start being available for sale!

        1 Reply Last reply Reply Quote 0
        • M
          Michaelion Member
          last edited by

          I'm having trouble logging in to anything except the forum. The Android app stayed logged in for weeks, then suddenly wasn't (which is sort of normal), but I forgot the password.. I tried the 'reset password' thing (multiple times) but even after changing it I can't log in using the app or the website, except for the website forum.

          Also, it's taking forever for the password reset e-mail to arrive, but that may just be an e-mail issue.

          1 Reply Last reply Reply Quote 0
          • Ryu JR
            Ryu J
            last edited by

            Not sure if this counts as a bug per-say but the releases seem to be missing future updates for The Faraway Paladin and Mixed Bathing in Another Dimension

            1 Reply Last reply Reply Quote 0
            • AnthonyA
              Anthony
              last edited by

              It's not a bug, that's all the info that is available right now.

              Sam PinanskyS 1 Reply Last reply Reply Quote 0
              • Sam PinanskyS
                Sam Pinansky Translators @Anthony
                last edited by

                @Anthony Yeah I've been travelling but when I upload the latest parts today on schedule I'll go and fill in the remaining weeks! Metadata takes so much time...

                1 Reply Last reply Reply Quote 0
                • AnthonyA
                  Anthony
                  last edited by

                  Oh, okay. Thanks for letting us know.

                  1 Reply Last reply Reply Quote 0
                  • erictbarE
                    erictbar Premium Member
                    last edited by

                    I noticed that now there are 2nd volumes of some series, the order of the chapters is incorrect on both the website and the (beta) app.

                    Ex.

                    Vol 1. Pt 1
                    Vol 2. Pt 1
                    Vol. 1 Pt 2
                    …

                    I know vol 1s will be expiring soon for these series so it probably won't get too hectic, but still thought I should let you know.

                    Sam PinanskyS 1 Reply Last reply Reply Quote 0
                    • Sam PinanskyS
                      Sam Pinansky Translators @erictbar
                      last edited by

                      @erictbar Yup, I noticed that as well... It's ordering based only on part number at the moment, I need to change the ordering to volume number - part number.
                      Easy fix, I'll do it along with other updates on Dec 3rd.

                      1 Reply Last reply Reply Quote 0
                      • TerrenceT
                        Terrence Premium Member
                        last edited by Terrence

                        On the Chrome Browser on the phone, I can't type in topic titles; the white bar that is supposed to appear up top doesn't. Even shifting into "desktop view" doesn't help. So effectively I can only post a new topic when I get to a computer.

                        I don't know if that's something worth looking into since it's a small thing I can get around.

                        Sam PinanskyS 1 Reply Last reply Reply Quote 0
                        • Sam PinanskyS
                          Sam Pinansky Translators @Terrence
                          last edited by

                          @Terrence Yeah, it's a bug in this particular skin of this forum theme. If you change your default theme in your account settings you can get it to work (still no perfectly though).

                          1 Reply Last reply Reply Quote 0
                          • gocavG
                            gocav Premium Member
                            last edited by

                            I'm not sure if this is a mistake on my part, bug or even standard procedure, but I just tried to make a "discussion" topic twice in the members only forum like the ones same usually does, but both times it posted them in the sub forum "j-novel club series".

                            I'm an INTJ so I'm always the bad guy.

                            1 Reply Last reply Reply Quote 0
                            • erictbarE
                              erictbar Premium Member
                              last edited by

                              When opening forum notifications, I only see avatars next to black text on a black background, which is invisible unless you select it. This is fixed when changing to other skins than the default (though Yeti's Black on Turquoise is kind of hard to see too). I will use another skin for now, but it is concerning that the default skin is like this.

                              Issue occurs with Safari 10.0.2 on macOS 10.12.2, as well as Safari on iOS 10.2.1 beta.

                              Sam PinanskyS 1 Reply Last reply Reply Quote 0
                              • Sam PinanskyS
                                Sam Pinansky Translators @erictbar
                                last edited by

                                @erictbar Yeah I've noticed this myself. Maybe I should just switch the default skin to something else.

                                1 Reply Last reply Reply Quote 0
                                • G
                                  Gilyu
                                  last edited by

                                  I was trying to purchase an extra token, but when I click the "buy" button it shows a spinning animation on it but never actually does anything. I have tried it on multiple devices and browsers.

                                  Sam PinanskyS 1 Reply Last reply Reply Quote 0
                                  • Sam PinanskyS
                                    Sam Pinansky Translators @Gilyu
                                    last edited by

                                    @Gilyu It looks like the charge is being blocked by your credit card company and isn't going through.
                                    I thought I had it displaying the error message if that happens but I guess not. I'll see about pushing an update which will work on more error-types.

                                    Try either contacting your credit card company to whitelist the charge or changing the credit card you have on file in your membership status window.

                                    G 1 Reply Last reply Reply Quote 0
                                    • G
                                      Gilyu @Sam Pinansky
                                      last edited by

                                      @Sam-Pinansky Thank you, updating information fixed it. Yes, I would have expected an error message to pop up. At least it works!

                                      1 Reply Last reply Reply Quote 0
                                      • H
                                        Hưng Hoàng @Sam Pinansky
                                        last edited by Hưng Hoàng

                                        @Sam-Pinansky I can not register on the site, it's alwasy say

                                        Could Not Save User to Forum:Email taken[object Object]

                                        no matter what email I'm using, I can't login by forum email either, wtf is wrong with this ?

                                        alt text

                                        H 1 Reply Last reply Reply Quote 0
                                        • H
                                          Hưng Hoàng @Hưng Hoàng
                                          last edited by

                                          @Hưng-Hoàng I think I found the bug, IF you have a forum account and you use the same email as that account to register on the site it'll not work

                                          you can't login the main site with the forum email and password either, this need fixing

                                          Sam PinanskyS 1 Reply Last reply Reply Quote 0
                                          • Sam PinanskyS
                                            Sam Pinansky Translators @Hưng Hoàng
                                            last edited by Sam Pinansky

                                            @Hưng-Hoàng How did you register only for the forum? I have registration on the forum disabled to prevent this... I'm pretty sure...

                                            The only way to create a forum account should be to register on j-novel.club's main site.

                                            H 1 Reply Last reply Reply Quote 0
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