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    Report Website Bugs Here!

    Scheduled Pinned Locked Moved Support
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    • _
      _08 @chaoschaud
      last edited by _08

      @chaoschaud Like many other JNC bugs, this one was here like forever. In my experience it's normally caused by browser switching between IPv4 and IPv6 (the error details should even list both iirc show one of them) and app failing to authorize because of that, though in my case it wasn't happening very consistently. You can probably work around it by disabling IPv6.

      1 Reply Last reply Reply Quote 1
      • MasterLillyclawM
        MasterLillyclaw Premium Member
        last edited by

        Volume 5 Chapter 1 of the Infinite Dendrogram manga is member-locked. All the other first chapters of the manga are available as per usual, but it's greyscaled and labeled like a locked chapter, and clicking on it diverts you to the membership registration page.

        I'm using Windows 10, Google Chrome.

        myskarosM 1 Reply Last reply Reply Quote 0
        • J
          JimmyD Member
          last edited by

          Not sure if this has been reported yet, since I didn’t want to read several hundred posts here...

          On account creation failure, the account appears to be created anyway in a failed state, preventing future use of that same username and email address. It took me several tries to get my account created correctly, and I had to add a tag to my email (myemail+jnovel2@gmail.com) and use this username to get my account created correctly after my original email, my other email, and my first attempt at adding a tag all failed for some reason or another (including “Username already in use” errors due to my first failed creation with that other username)

          I tried at least once on Chrome in Windows, and at least once on Safari for iPhone. This was a day or two before this account was created.

          chocolatkeyC 1 Reply Last reply Reply Quote 0
          • chocolatkeyC
            chocolatkey Staff @JimmyD
            last edited by

            @JimmyD what day did you try to create the account initially?

            J 1 Reply Last reply Reply Quote 0
            • myskarosM
              myskaros Staff @MasterLillyclaw
              last edited by

              @MasterLillyclaw Fixed!

              Whoever said nothing's impossible never tried slamming a revolving door.

              1 Reply Last reply Reply Quote 0
              • J
                JimmyD Member @chocolatkey
                last edited by

                @chocolatkey

                I believe it was on the first or second of July

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                • ?
                  A Former User
                  last edited by

                  Are there any subscription problems right now? Website is not recognizing my sub. Can read on mobile though. Tried on Firefox, Chrome and Edge. My subscription was billed last July 10 according to my CC issuer.

                  Rahul BalagganR chocolatkeyC 2 Replies Last reply Reply Quote 0
                  • Rahul BalagganR
                    Rahul Balaggan Staff @A Former User
                    last edited by

                    @Mikiko-Ran-5k81t2l

                    Hello, please send an email to support@j-novel.club so your account can be viewed on the backend.

                    Thank you.

                    Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                    J-Novel Club, Future Volume Release Schedule
                    Manga FAQ
                    Premium Content List

                    1 Reply Last reply Reply Quote 0
                    • chocolatkeyC
                      chocolatkey Staff @A Former User
                      last edited by myskaros

                      @Mikiko-Ran-5k81t2l as @Rahul-Balaggan said, please send an email, but to support@j-novel.club. I know what the issue is, due to a security issue I had to wipe all google account associations, so some people who sign in with Google may have new accounts created (tell-tale random characters at the end of the username) if their account email doesn't match the Google mail

                      1 Reply Last reply Reply Quote 1
                      • ?
                        A Former User
                        last edited by

                        Just sent the mail. Yeah, the numbers at the end was weird as well as my account being new when I know I have visited the forums previously.

                        1 Reply Last reply Reply Quote 0
                        • SomeOldGuyS
                          SomeOldGuy Premium Member
                          last edited by

                          Pre-ordering premium ebooks does not always work from the end-of-chapter page. Well, it's been a long time since it DID work, I'll just say it's broken.

                          As an example, today Bookworm P3V2 showed the "Premium Ebook" button at the end of the part 2. Clicking on that button went no where useful; a blank page.

                          To actually pre-order, I have to go back to the chapter's main page, https://j-novel.club/c/ascendance-of-a-bookworm-part-3-volume-2-part-2 , then scroll through the "buy" options to find "READ PREPUB NOW" button for P3V2, click on THAT, which takes me to https://j-novel.club/v/ascendance-of-a-bookworm-part-3-volume-2 , which displays the various pre-order links (only when the pre-order date has been set). The pre-order link there works...

                          The problem seems to be in the "mypage/redeemCredit" page. I can't give you a link for Bookworm since I've already placed the order, but it is similar to https://j-novel.club/mypage/redeemCredit?title=a-wild-last-boss-appeared-volume-2-part-1 .

                          It's been like this for over a year, but the work around of going back to the chapter main page has continued to work, and it wasn't COMPLETELY annoying. But, if you're sniffing around for things to fix...

                          SomeOldGuyS 1 Reply Last reply Reply Quote 1
                          • ?
                            A Former User
                            last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • SomeOldGuyS
                              SomeOldGuy Premium Member @SomeOldGuy
                              last edited by SomeOldGuy

                              @SomeOldGuy Additional information.

                              The end-of-part page includes the part number in the link, i.e., https://j-novel.club/mypage/redeemCredit?title=i-shall-survive-using-potions-volume-5-part-3 . If the link is shortened to remove the "-part-3", it works. The page generator is including information in the URL that the target page cannot deal with, resulting in a blank page when the link is clicked.

                              However! If you do that, the target page doesn't notice if you've already pre-ordered, so it will go through all the motions of the transaction. The end-of-part page should have said the book was already in my library, but didn't. I wasn't paying attention, so I don't know if I ended up apply a second credit agains Potions v5.

                              1 Reply Last reply Reply Quote 0
                              • J
                                John Hackett Premium Member
                                last edited by

                                I get an error message when I try to download Clockwork Planet Volume 2 from my Library.
                                {"error":{"name":"Error","status":500,"message":"Corrupted zip or bug : unexpected signature (\xDA\x7D\x6C\x20, expected \x50\x4B\x03\x04)","error@context":{}}}

                                myskarosM 1 Reply Last reply Reply Quote 0
                                • myskarosM
                                  myskaros Staff @John Hackett
                                  last edited by

                                  @John-Hackett Looks like it was a problem with the upload. I was able to replicate the error you saw. I reuploaded the epub and got it to work, so it should be fine now.

                                  Whoever said nothing's impossible never tried slamming a revolving door.

                                  J 1 Reply Last reply Reply Quote 0
                                  • J
                                    John Hackett Premium Member @myskaros
                                    last edited by

                                    @myskaros Great =) Thanks =) Is there an easier way to report broken links? If not, it might be a good idea to implement something for that, to streamline the process and make it easier to handle =)

                                    1 Reply Last reply Reply Quote 0
                                    • C
                                      Caerold Premium Member
                                      last edited by Caerold

                                      I keep getting an error when trying to read
                                      https://j-novel.club/c/bibliophile-princess-voluome-1-part-1/read

                                      Error Page
                                      Dog Song Plays in Background...
                                      Become a J-Novel Club Member

                                      despite

                                      My Current Plan
                                      Premium Membership
                                      Renewal Period: Yearly
                                      Next Billing Date: Sep 11th, 2021
                                      Status: Active

                                      notice the error in the spelling
                                      I get similar errors trying to read ANY of this LNs links (even when spelled correctly)

                                      I'm reading too many LNs to fit the titles into 255 chars >.<

                                      _ 1 Reply Last reply Reply Quote 0
                                      • _
                                        _08 @Caerold
                                        last edited by

                                        @Caerold said in Report Website Bugs Here!:

                                        Premium Membership

                                        Doesn't matter because the first part is free for everyone.

                                        Dog Song Plays in Background...

                                        The title is region-locked and geolocation sucks. You can make sure that's the case by trying other titles unavailable in Japan (e.g. bakarina or beast head) or looking at response to /partData request in browser's developer tools.

                                        If you're not in Japan try changing IP address or maybe email support and/or someone in particular and provide them with IP.

                                        C 1 Reply Last reply Reply Quote 0
                                        • C
                                          Caerold Premium Member @_08
                                          last edited by Caerold

                                          @_08 They region locked the LNs o.0
                                          Is there a list?

                                          Yeah, I live in Japan.
                                          I just bought a year's premium sub for the first time and NOW I find out some items are region locked?
                                          Does that mean I can't buy the premium from the site if I like it? I know Amazon doesn't give a crap where I live.

                                          ...yeah, Bakarina is locked for me, too. WTH
                                          I'm REALLY starting to rethink my sub... or I would be if I hadn't been reading other prepubs just fine all week

                                          I'm reading too many LNs to fit the titles into 255 chars >.<

                                          WellwisherW _ nofairytaleN 3 Replies Last reply Reply Quote 0
                                          • WellwisherW
                                            Wellwisher @Caerold
                                            last edited by

                                            @Caerold said in Report Website Bugs Here!:

                                            Is there a list?

                                            As far as I know, Ichijinsha doesn't allow JNC to distribute translated versions of their novels in Japan

                                            Which are:

                                            • Apparently it's My Fault That My Husband Has The Head of a Beast
                                            • Bibliophile Princess
                                            • My Next Life as a Villainess: All Routes Lead to Doom!
                                            • The Tales of Marielle Clarac

                                            Novels licensed from all other publishers don't have this limitation

                                            LegitPancakeL 1 Reply Last reply Reply Quote 0
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