fire Hd 10 tablet


  • Premium Member

    never buy these,

    3rd one in 37 days - 1st and 2nd all had faults - 3rd one is coming in 3-4 days time ( also spend about 3-4 hours on the phone due to these faults and amazon been amazon will not issue a refund only replace it


  • Member

    I've had my Fire HD 10 for 3 years with no issues.
    I was thinking of replacing it as some of my apps are no longer supported by this older version.. What issues are you having?


  • Premium Member

    Bought mine Black Friday last year... Has been a fantastic tablet for me. My only complaint would be with the Amazon app store but loading the Google Play store on it is very easy to do.


  • Premium Member

    I have an ancient many years old Fire 7 that still works, and my two e-ink Kindles have worked very well.

    If you don't mind spending $180+ for a Lenovo you'll get "real" android instead of FireOS, but for the money a Fire 10 is very good.


  • Premium Member

    fire hd 10 tablet moisture detected was the first issue - my kindle was stored in my desk got it out to charge and after a while it started saying moisture detected used the amazon support pages and followed the advise and after 2 days still detected it ( spoke to amazon support and sent it off for repair they choose instead to send a new one out and when it arrive i un boxed it and tried to register it to my amazon account - i get a register error ) pw/ email are fine just said to try again later i spend hours on the phone this time and followed all the step again and again until they said they would replace it again and i was asked them for a refund and they told me i had owner the fire 10 for to long and wasn't allowed a refund just a replacement

    Brought the first one on 21 August 2020 - worked until 5 of October
    2nd arrived 10 October and had an error as soon as i unboxed it

    3rd one arrives on the 16th in 2 days I will be super pissed if this one has a fault


  • Premium Member

    Hello,

    Please complete the beloe troubleshooting steps :

    Before registering the device, the device time should be correctly set as per the local time. Please follow the below steps

    • Restart the Fire Tablet
    • Ask the customer to connect the device to a strong WiFi Network like Public or Mobile Hotspots.
    • Go to the Settings -> Device Options -> Date & Time
    • Disable 'Automatic Time Zone'
    • Wait for 5 seconds and then, Enable 'Automatic Time Zone'
    • Check whether the device time has been updated successfully as per your local time. If not, try updating the time manually
    • After setting the time, Register the Tablet now

    Test the device . If the issue still persist , please continue troubleshooting:

    • Restart the Fire Tablet
    • Restart the Wi-Fi router/modem
    • Please ensure device is near tp the Wi-Fi router/modem and then connect to the WiFi network
    • Load Amazon website through silk browser to check if the website is loading without any issues
    • Try Register the Tablet device with correct credentials
    • If the customer still couldn't able to register, then retry with a mobile hotspot Wi-Fi network

    Test the device . If the issue still persist , please continue troubleshooting:

    • Make sure that the Fire tablet is on the latest software version as per "
    • If new software version is available, please update the software to the latest version by using the below help page link.
      Amazon software update help page

    All the step i had to do - also took the kindle to work to use public wifi- as the person on the phone kept on think the tablet didn't have an internet connection ( yet i repeatedly told them i could log into my amazon account through the browser i the device wouldn't allow me to register it to my account / my sister account / my dad account was a pain in the neck


  • Member

    Wow.. I think I'll hold off until the next generation then. Thanks. o3o


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