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    [Complete] Website and App maintenance!

    Scheduled Pinned Locked Moved News
    92 Posts 51 Posters 35.9k Views
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    • F
      Flan Latte @Thomas Smith.yjw56xl
      last edited by

      @Thomas-Smith-yjw56xl yeah, i went through the 5 stages of grief 😔 and it’s still not up

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      • PhabiohostP
        Phabiohost Premium Member
        last edited by

        Rip. I had hoped to catch up with some series before I went to bed here. No luck. Guess I'll do it over the weekend.

        Reminder that most of H. P. Lovecraft's stories are set in or near Massachusetts, so you should be mentally giving all the characters Boston accents. "Oh my gahd it's an eldritch harrah from beyahnd the stahs"

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        • L
          LightningLeaf Premium Member
          last edited by

          Won't they be shut down and at home by now?

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          • G
            GeorgeMTO @LightningLeaf
            last edited by

            @LightningLeaf JNC don't have an office, they're a remote company. So they always have been home.

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            • M
              Marnheus Premium Member
              last edited by

              Error 404 instead of the maintenance message... I don't know if it's a good sign...

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              • C
                Cidolfas Premium Member
                last edited by

                The android app let me log on just fine though not without issue

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                • P
                  Phredis Premium Member
                  last edited by Phredis

                  It appears to be up!

                  Edit: As in, I can view all the books and prepub sections I should have access to, not just "I can log in". 🎉

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                  • X
                    xatrah Premium Member
                    last edited by

                    Forgot my password,
                    pressed the button,
                    got email "Click here to login and reset your password"
                    link asks me to log in to reset password

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                    • H
                      HarmlessDave Premium Member
                      last edited by

                      Home page is missing the October catch-up section below the new releases, for Windows PC - Google Chrome.

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                      • P
                        Phredis Premium Member @HarmlessDave
                        last edited by

                        @HarmlessDave Not just there. They also can't be accessed as catchup titles at all on Brave Browser (logged in, premium membership). Including when you search ("no results" displays) or manually access them (shows rent-or-buy popup).

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                        • B
                          Brentoni Premium Member
                          last edited by

                          I have a problem, I always logged in with Google in the past but after the maintenance I can't see that option. I don't remember ever even having a password and when I used the option to reset a forgotten password it sends me an email but if I follow the link it just says "Loading authorization data...".

                          Does anyone know what to do?

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                          • J
                            jamesrob1989.th61gx6 Member @Brentoni
                            last edited by

                            @Brentoni I am having the same issue. Which is super weird because I am still logged into the Forum

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                            • MPTM
                              MPT Translators
                              last edited by

                              The Google login issues are known and it's been temporarily removed. You'll need to use password recovery, but differences between Nina and plain JNC have caused issues which are currently being fixed.

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                              • J
                                jamesrob1989.th61gx6 Member @MPT
                                last edited by

                                @MPT password recovery is still throwing up an error. Is there a work around?

                                MPTM 1 Reply Last reply Reply Quote 0
                                • MPTM
                                  MPT Translators @jamesrob1989.th61gx6
                                  last edited by MPT

                                  @jamesrob1989-th61gx6 according to Sam on the discord, it's just been fixed, so try again.

                                  EDIT: Someone else who was having the issue has also confirmed it's fixed.

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                                  • Travis ButlerT
                                    Travis Butler Premium Member
                                    last edited by

                                    Let us know when you’re ready to take suggestions/bug reports. :)

                                    ...Cats are the proof of a higher purpose to the universe.

                                    1 Reply Last reply Reply Quote 1
                                    • I
                                      Ingraman Premium Member
                                      last edited by

                                      “Server temporarily unavailable” message when trying to log in with the iOS app.

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                                      • B
                                        Brentoni Premium Member
                                        last edited by

                                        Not sure exactly what happened but I am now logged in. I was just trying to get another password reset email sent after the first attempt failed when suddenly it said I was logged in. I didn't use any password or see the google link I was just in, as if it had synced the site to my forum session or found my old session or something.

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                                        • R
                                          roelofs Premium Member @Phredis
                                          last edited by roelofs

                                          @Phredis Catchup suddenly shows as catchup, but clicking on anything but part 1 now gives "you have no access." There's also no memory of anything read so far.

                                          MPTM 1 Reply Last reply Reply Quote 0
                                          • MPTM
                                            MPT Translators @roelofs
                                            last edited by

                                            @roelofs said in [Extended] Website and App maintenance!:

                                            @Phredis Catchup suddenly shows as catchup, but clicking on anything but part 1 now gives "you have no access." There's also no memory of anything read so far.

                                            To quote Sam from the Discord:

                                            read progress will be restored over the next day or two as there are 15 million entries

                                            And

                                            we're doing it in reverse choronoligcal order so most recently read stuff should appear sooner

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