[PLEASE READ] - Issues after extended Maintenance
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@SolusVenator
Recent progress now restored and working for new novel chapters only, manga progress not saved. Also reading progress older than the currently released books not there.
(Old issue while you are looking at why the manga progress is not working. Many manga chapters wil not show as read completely even it you press the next chapter at the bottom. Random if it shows as completely read or 80-90% read when you complete the chapter. I state again this last bit is an issue that predates the web page maintenance) -
@SolusVenator it keeps coming up and people are forgetting the answers already given. But as stated just a couple messages back, this thread is long and confusing enough that it's hard to keep track of them all, so I can't fault you for it. :-)
My understanding is that the old bug where it got the page count wrong on manga needed a two-part fix. The first part was that the back end wasn't properly keeping track of the page count, so the front end could only guess (and usually got it wrong). This was supposedly fixed by the back end changes they just deployed this last week. But that change involved adding a field that didn't exist before to the manga records, and the front end doesn't know how to read that field. The fix to the front end is still pending (and taking a back seat to other changes that are more user-impacting like logging in and buying coins and so forth).
A little bit of that is guessing on my part, but most of that is based on bits and pieces of things I've seen said on the forum and on Discord by the developers. If I got any if that wrong maybe someone will step up with a correction.
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@Marius8 My previous reading log has been wiped out. I have no idea where I was on so many books. Both manga and light novels don't show any progress... I'm talking at least 20 current books I was in the middle of reading.
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Android (Samsung). Have already tried uninstalling the app and reinstalling twice.
If I go to the forums in a browser, my login and password work fine.
With the android app, my login and password work for reading content. But if I use the forum link within the app, it prompts for login/password but these never work, and using the "lost login" prompt from here never generates an email that allows changing the password.
Maybe the forum link within the app is pointing to a stale server instance?
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@Storm-Goldie-iskf5fz-0 said in [PLEASE READ] - Issues after extended Maintenance:
@Marius8 My previous reading log has been wiped out. I have no idea where I was on so many books. Both manga and light novels don't show any progress... I'm talking at least 20 current books I was in the middle of reading.
As has been stated, there is no tracking read status on manga at all right now.
All LN should have history back to early September right now. New reading of a LN in a browser on the main site does not track read history. But then in the browser, there has never been a way to see it normally, but it was always tracked before. Reading a LN in the app or in Crimson’s web app track status normally for everyone else. Are you sure your app is updated?
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@Rahul-Balaggan said in [PLEASE READ] - Issues after extended Maintenance:
ePub downloads not available
Calendar displays inaccurate names for parts
Saved part reading progress is reset
App release view lists unavailable future parts
Password reset link issues
Google Single Sign-On is not available
We will work on fixing these and other issues as quickly as we can.Another issue to check and fix to add to the list ...
Screen ON, keep screen on while readingAs it is now NOT working, and my screen dims and turns off if i leave the hanset aside for long ...
App last updated: 8 Oct 2024 version: 3.1.1Handset device; "Samsung" Galaxy Tab A7 Lite [SM-T225]
OS: One UI 6.1 (Android 14)
GPlay update: 1 August 2024Thanks!
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@sorvani
My reading "status" is ONLY PARTIALLY recovered!My NOT YET recovereted read STATUS list:
1 ~ The Apothecary Diaries: Vol 12 - Part 1 (may 24) up to P 13 [recovered from part 14 to 17]
2 ~ Chivalry of a failed Knight V 3 part 9 (Aug 9th) down ...
3 ~ Now I'm a Demon Lord! Happily ever after with monster girls in my dungeon: Vol 10 part 8 (Aug 2th) to down
4 ~ Lucia and the Luoom: Vol 2 part 9 (Jul 29th) down > to p1
5 ~ Knight's & Magic Vol 4 Part 14 (Jul. 26th)
6 ~ TEARMOON Empire, Vol. 13 (all read status missing)
7 ~ Private Tutor of the Duke's daugther Vol 13
8 ~ The Brilliant Healer's new life in the shadows V 4 Parts 1 to 7 (july 20th)
9~ ASCENDANCE of a Bookworm ALL 33 Vols ?___?
0__óhow its this even happened!!!!!!...
FANBOOK 4 (AoB) if I acces the book from "My library" on the App. ALL Parts are "unread"... but EXTRANGELY... if I do acces from the "Pre-pubs" (long press -Open Volume- ). ... All parts are mark as READ.
In fact! Any volume I've past read, ALL of them apear now as UNREAD when acessing them from "My Library"
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What's the status on reading history and tracking, looks like Manga is still broken, won't even track new things I've read.
This includes logging out, deleting and reinstalling the app, clearing the cache and storage. Multiple tests. Both on my Samsung tablet and phone.
Kinda wish you guys just rolled back the upgrade instead of tuffing it out. Total mess
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This post is deleted! -
I noticed that the calendar isn't properly showing your follows for ebook releases though it does work properly for pre-pub parts.
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@sorvani you can track reading progress in the web app, you just tooltip the chapters (hold down finger on chapter header if you're using a phone/tablet).
I can see my old reading progress but haven't been making any new progress. 😓
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It appears that renting is not an option anymore.
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@Altainia can you elaborate on this?
Did the rental screen not come up?
Did the screen come up, but it did not let you rent?
Did you click rent but it did not go through and still took your coins?Any additional information would be helpful. I used a normal account and was able to get to the rental screen and it’s no issues. I also did rent the part and it worked as intended. So it worked for me.
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@Altainia was it only one series you tried? Some series don't have renting as an option iirc
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@Rahul-Balaggan I was going to report that I didn't get a rental screen, and that I had tried it with a few series just to be sure it wasn't me being unlucky picking a series that couldn't be rented, but I went ahead and tried it with a few more and... I may have just got unlucky in my initial few test series... Sorry.
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All good, just glad it doesn’t have to be added to the list. Thank you
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Hello,
None of my reading progress pre-maintenance has come back yet. I use the android app on my phone and tablet. I've logged out and back in, as well as uninstalled and reinstalled the app. It sounds like many people got their progress back by now. Is this just a matter of continuing to be patient? -
Hello,
yes we are still actively working on getting all of the reading progress back. This will be days of work.
We are starting with the latest data working backwards.
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Hi - just want to make sure I understand going forward as I am someone who has never used the app… So, from now on, only reading progress will be tracked in the app? Correct?
I frequently read from my laptop (in a browser) as I only have a small screen on my older phone (even with tiny font still have to change pages about 3-4x/minute), so I will need to adjust and keep track in other ways…
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Yay! I finished reading the new Frontier Lord chapter, and it’s been shown as “read” in the app! Another thing appears to have been checked off the to-do list. :)
Edit: Spoke too soon. The Rebuild World chapter is still shown as unread… :( Well, it’s some signs of progress, at least.
