J-Novel Club
    • Categories
    • Recent
    • Tags
    • Users
    • Login

    [PLEASE READ] - Issues after extended Maintenance

    Scheduled Pinned Locked Moved Support
    218 Posts 102 Posters 110.3k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • I
      Iciely Premium Member
      last edited by Iciely

      While tracking my reading progress appears to be working, resuming reading partway through a novel part does not, with it always saying "resuming on page 1" or "resuming on page 0". It seems to work for manga though. Currently using Firefox on Android but I checked and it happens with chrome on Android and Firefox on desktop too. It seems to happen regardless of window size (which effects how many pages there are) or whether the progress is "saved" on the same or a different browser/platform.

      (Apologies if this has already been reported at length, it's just not on the first post so figured I would)

      1 Reply Last reply Reply Quote 0
      • M
        mnordhoff Member
        last edited by

        I'm sure y'all have a lot to do, but I hope the broken reading progress is not at the bottom of the priority list. It's incredibly frustrating and makes the website almost unusable, speaking for myself.

        M 1 Reply Last reply Reply Quote 0
        • dragon3010D
          dragon3010 Premium Member
          last edited by

          I'm still waiting for the coins perchuse directly to be fixed. Is that going to happen? I don't know if any of these issues are gonna get fixed with it being a few months now for seemingly simple things to get fixed??

          Rahul BalagganR 1 Reply Last reply Reply Quote 0
          • Rahul BalagganR
            Rahul Balaggan Staff @dragon3010
            last edited by

            @dragon3010

            Could you elaborate on what issue you are referring to?

            Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
            J-Novel Club, Future Volume Release Schedule
            Manga FAQ
            Premium Content List

            dragon3010D 1 Reply Last reply Reply Quote 0
            • dragon3010D
              dragon3010 Premium Member @Rahul Balaggan
              last edited by

              @Rahul-Balaggan when I go to directly buy coins my card isn't saved so I always have to put it back in, it's actually saved by your database as I have a subscription going but it doesn't remember that.

              1 Reply Last reply Reply Quote 0
              • C
                Col-han Member
                last edited by

                The payment method Google Pay has disappeard for me in the subscription menu, even thou it's still show in registered payment methods :(

                Rahul BalagganR 1 Reply Last reply Reply Quote 0
                • Rahul BalagganR
                  Rahul Balaggan Staff @Col-han
                  last edited by

                  @Col-han I still see it there. It is on the right and in a drop down when I look under "Billing"

                  alt text

                  Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                  J-Novel Club, Future Volume Release Schedule
                  Manga FAQ
                  Premium Content List

                  C 1 Reply Last reply Reply Quote 0
                  • C
                    Col-han Member @Rahul Balaggan
                    last edited by

                    @Rahul-Balaggan Yeah this is also what i can see but when i go to subscribe, it wont show, and i also cant use my already added payment method. I would share a screenshot, but i dont know how this works here..

                    Lily GardenL 1 Reply Last reply Reply Quote 1
                    • Lily GardenL
                      Lily Garden Member @Col-han
                      last edited by

                      @Col-han my guess is you would have email support@j-novel.club since it involves your personal information

                      “There’s always a story. It’s all stories, really. The sun coming up every day is a story. Everything’s got a story in it. Change the story, change the world.” ― Terry Pratchett, A Hat Full of Sky

                      1 Reply Last reply Reply Quote 0
                      • N
                        Nevcara
                        last edited by

                        Password Reset didnt worked for me after days. So my bought Novels are gone. RIP.

                        Btw, i can register with my used google mail a new account. That wouldnt solve the Problem. Thats kinda shit, ngl.

                        Rahul BalagganR 1 Reply Last reply Reply Quote 0
                        • Rahul BalagganR
                          Rahul Balaggan Staff @Nevcara
                          last edited by

                          @Nevcara

                          Hi,

                          We are sorry you are having trouble accessing your old account. We can help. Please email support@j-novel.club with the email address (google account) associated with your main account, and we get you access.

                          Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                          J-Novel Club, Future Volume Release Schedule
                          Manga FAQ
                          Premium Content List

                          1 Reply Last reply Reply Quote 0
                          • elkensteyinE
                            elkensteyin Premium Member
                            last edited by

                            Not sure if this is the right thread to post this, but definitely observing a lot of latency in the forums today.

                            1 Reply Last reply Reply Quote 1
                            • N
                              nadin.cosmos
                              last edited by

                              Hello. I have a trouble. I can access a website. “Host problem”. Can I do something to fix that?

                              1 Reply Last reply Reply Quote 0
                              • N
                                nadin.cosmos
                                last edited by

                                504 error

                                1 Reply Last reply Reply Quote 0
                                • L
                                  Lex Member
                                  last edited by

                                  Same, unable to load the website. I'm getting a Gateway time-out Error code 504.

                                  1 Reply Last reply Reply Quote 1
                                  • SilverFutonS
                                    SilverFuton Premium Member
                                    last edited by

                                    Same, I'm having issues with the website. (504 error)

                                    No issues with the forums or direct links to the manga chapters or novel parts. Just the main website or the series' pages I bookmarked.

                                    1 Reply Last reply Reply Quote 1
                                    • PurasaP
                                      Purasa Premium Member
                                      last edited by

                                      Hi, I'm experiencing the same issue as mentioned above — a 504: Gateway Timeout.

                                      The following seem to be working:

                                      • The app
                                      • The forums

                                      However, I cannot access any of the pages I had saved links to, including:

                                      • Calendar
                                      • Following
                                      • Series pages
                                      • User profiles
                                      • Direct links to novel pages

                                      I haven’t tested direct links to parts or manga, as I don’t have any of those saved.

                                      1 Reply Last reply Reply Quote 1
                                      • smashman42S
                                        smashman42 Premium Member
                                        last edited by

                                        As per Purasa, forum & app are fine but everything else is timing out.

                                        Direct link on the web via desktop firefox to several manga chapters gives a cloudflare gateway timeout error of the host (j-novel) being at fault, with my browser & closest cloudflare mirror being ok supposedly

                                        Not sure if that helps but its a bit more info

                                        1 Reply Last reply Reply Quote 0
                                        • Rahul BalagganR
                                          Rahul Balaggan Staff
                                          last edited by

                                          Thank you all for your patience. The site is backup now.

                                          Sorry but J-Novel Club does not publicly comment on any potential licensing decision or acquisitions.
                                          J-Novel Club, Future Volume Release Schedule
                                          Manga FAQ
                                          Premium Content List

                                          1 Reply Last reply Reply Quote 2
                                          • A
                                            asuna Premium Member
                                            last edited by

                                            I was hoping after a few months you would get your act together. And yet I cannot log into my Amazon fire tablet. I reported this problem before during your updates nut nothing has changed I don't want to read manga on my teeny tiny fucking phone

                                            1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 3
                                            • 4
                                            • 5
                                            • 6
                                            • 7
                                            • 10
                                            • 11
                                            • 5 / 11
                                            • First post
                                              Last post