Premium subscription and coins
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Hello, I just bought premium subscription but didn't get 699 coins while it says new subscribers get them right away without waiting till 15th.
Also, if you need a message by email, is it okay to write from another email since for the website I'm using hide my email function? -
Hi, sorry for the inconvenience, yes please email support@j-novel.club
Yes you can send from a different email address. Just please include the generated email address in your email. That way we can identify your account
Thank you
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I upgraded my subscription to premium, which I have never had, and didn't get any coins either. Is this a bug in the system?
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@Aquantis Hi,
Yes, there is. It’s on the list to be addressed. For the time being, please email support@j-novel.club.
We apologize for the inconvenience. Please provide the email address associated with your account in the email.
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Hi,
I have gone ahead and added the 699 coins to your account for the premium membership signup bonus.
Our apologies for the inconvenience.
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Locked by
Rahul Balaggan