Report Website Bugs Here!
-
@Mikiko-Ran-5k81t2l as @Rahul-Balaggan said, please send an email, but to support@j-novel.club. I know what the issue is, due to a security issue I had to wipe all google account associations, so some people who sign in with Google may have new accounts created (tell-tale random characters at the end of the username) if their account email doesn't match the Google mail
-
Just sent the mail. Yeah, the numbers at the end was weird as well as my account being new when I know I have visited the forums previously.
-
Pre-ordering premium ebooks does not always work from the end-of-chapter page. Well, it's been a long time since it DID work, I'll just say it's broken.
As an example, today Bookworm P3V2 showed the "Premium Ebook" button at the end of the part 2. Clicking on that button went no where useful; a blank page.
To actually pre-order, I have to go back to the chapter's main page, https://j-novel.club/c/ascendance-of-a-bookworm-part-3-volume-2-part-2 , then scroll through the "buy" options to find "READ PREPUB NOW" button for P3V2, click on THAT, which takes me to https://j-novel.club/v/ascendance-of-a-bookworm-part-3-volume-2 , which displays the various pre-order links (only when the pre-order date has been set). The pre-order link there works...
The problem seems to be in the "mypage/redeemCredit" page. I can't give you a link for Bookworm since I've already placed the order, but it is similar to https://j-novel.club/mypage/redeemCredit?title=a-wild-last-boss-appeared-volume-2-part-1 .
It's been like this for over a year, but the work around of going back to the chapter main page has continued to work, and it wasn't COMPLETELY annoying. But, if you're sniffing around for things to fix...
-
This post is deleted! -
@SomeOldGuy Additional information.
The end-of-part page includes the part number in the link, i.e., https://j-novel.club/mypage/redeemCredit?title=i-shall-survive-using-potions-volume-5-part-3 . If the link is shortened to remove the "-part-3", it works. The page generator is including information in the URL that the target page cannot deal with, resulting in a blank page when the link is clicked.
However! If you do that, the target page doesn't notice if you've already pre-ordered, so it will go through all the motions of the transaction. The end-of-part page should have said the book was already in my library, but didn't. I wasn't paying attention, so I don't know if I ended up apply a second credit agains Potions v5.
-
I get an error message when I try to download Clockwork Planet Volume 2 from my Library.
{"error":{"name":"Error","status":500,"message":"Corrupted zip or bug : unexpected signature (\xDA\x7D\x6C\x20, expected \x50\x4B\x03\x04)","error@context":{}}} -
@John-Hackett Looks like it was a problem with the upload. I was able to replicate the error you saw. I reuploaded the epub and got it to work, so it should be fine now.
-
@myskaros Great =) Thanks =) Is there an easier way to report broken links? If not, it might be a good idea to implement something for that, to streamline the process and make it easier to handle =)
-
I keep getting an error when trying to read
https://j-novel.club/c/bibliophile-princess-voluome-1-part-1/readError Page
Dog Song Plays in Background...
Become a J-Novel Club Memberdespite
My Current Plan
Premium Membership
Renewal Period: Yearly
Next Billing Date: Sep 11th, 2021
Status: Activenotice the error in the spelling
I get similar errors trying to read ANY of this LNs links (even when spelled correctly) -
@Caerold said in Report Website Bugs Here!:
Premium Membership
Doesn't matter because the first part is free for everyone.
Dog Song Plays in Background...
The title is region-locked and geolocation sucks. You can make sure that's the case by trying other titles unavailable in Japan (e.g. bakarina or beast head) or looking at response to /partData request in browser's developer tools.
If you're not in Japan try changing IP address or maybe email support and/or someone in particular and provide them with IP.
-
@_08 They region locked the LNs o.0
Is there a list?Yeah, I live in Japan.
I just bought a year's premium sub for the first time and NOW I find out some items are region locked?
Does that mean I can't buy the premium from the site if I like it? I know Amazon doesn't give a crap where I live....yeah, Bakarina is locked for me, too. WTH
I'm REALLY starting to rethink my sub... or I would be if I hadn't been reading other prepubs just fine all weekI'm reading too many LNs to fit the titles into 255 chars >.<
-
@Caerold said in Report Website Bugs Here!:
Is there a list?
As far as I know, Ichijinsha doesn't allow JNC to distribute translated versions of their novels in Japan
Which are:
- Apparently it's My Fault That My Husband Has The Head of a Beast
- Bibliophile Princess
- My Next Life as a Villainess: All Routes Lead to Doom!
- The Tales of Marielle Clarac
Novels licensed from all other publishers don't have this limitation
-
Ah, crap, Marielle Clarac too? That and Bakarina make two series I've been buying regularly on Amazon and one (Biblio) I was hoping to start reading this week. Its not as if I can buy an English translation just cause I live here. Reading the Japanese LN takes me too darn long to stay immersed at my E.S. kanji level. Well, if the list is actually that short (4 series) I'm no longer worried about getting my money's worth. I hope the website still lets me use credits for these and its just the prepubs/catchup that are locked out. Otherwise I'll just have to continue snagging digital releases from Amazon.com site.
-
@Caerold said in Report Website Bugs Here!:
I know Amazon doesn't give a crap where I live.
It certainly did give a crap when I tried to buy US-only LN once.
As for JNC releases, they try to post it Internationally and you may even be able to try getting it from amazon.com, but Ichijinsha titles aren't available on .co.jp. You can probably get premium epub too because geoblock doesn't exist or easier to bypass.Well, if the list is actually that short (4 series)
Yes, it's only those four at the moment.
-
I have US credit card and US address so easy to purchase digital content from the US site despite my IP. I don't actually have a JP cc but its easy to pick up a giftcard for the JP site at any conbini -- mostly I use this for physical goods, tho. I can't use sites like CR due to geocrap but I've never tried to use any SW to avoid that. I try to support the folks that make my hobbies easy to access where I can.
It was NOT a fun discovery to find out about the locking after subscribing, tho. If I'd discovered that on the first day I'd probably have been smashing on a chargeback button, but I've already read like 4 entire prepub novels this week. I'd MUCH rather be reading on my Kindle than my phone or PC, so I'll surely continue to purchase on release, if only to reread later.
edit: ...sorry, I guess this topic is no longer relevant to this thread. Ya'll really oughta warn a person first, tho
-
@Wellwisher What about the manga versions? Are they region locked too?
-
@LegitPancake yes.
-
@Caerold maybe you can use VPN? I have bank accounts in Indonesia and Australia, and in order to buy digital products in the country that I'm not physically in at the time, sometimes I need to use VPN to access the country-specific site of the seller.
-
I find the idea of using VPN for this reason to be somewhat noxious. I know it's a lifeline for people living in some parts of the world, but I've never needed it, and on most sites that I've used where I might have benefited from VPN it's against the TOS. I was able to preorder the premium books I wanted (Marie Clarac 4, Bakarina 7) using my credits, so as long as the D/Ls go through when they're released, I don't mind losing the ability to read the prepubs. They pretty much cost themselves a sale on a series I hadn't been able to read, though. I'd probably be devouring Biblio if I'd been allowed to start reading it. I already dropped an extra $60 on credits to preorder all the other stuff I've been reading this week.
-
OS: 64-bit Windows 10 (Version 2004, OS Build 19041.508)
Web Browser: Google Chrome (Version 85.0.4183.121)Whenever I read manga, the page at the end of the update is missing the "Discuss on the forums!" bit.
My browser looks like this:
Instead of like this (how it looks for myskaros on Google Chrome):
(I actually have the same issue when reading manga on the mobile website, although I don't know whether the text is supposed to be there or not do to screen size restrictions. I can edit this post with my phone's info if this is also a bug.)
