I understand, but would it then at least be possible to get an e-mail as a confirmation that my letter arrived? That way I won't have to spend now till August wondering if it did.
Thank you for the swift answer.

@EmpactWB true, true, been thinking upping my 'ship from MX $100 to MX$ 200 to get the Free E-book, but seems a bit costly...

The premium ebooks we sell directly on our side are DRM-free, so you can use the Calibre program to send the epub to your Kindle, if you wanted to keep everything on that device.

@chocolatkey said in Unable to access Premium area?:

@Thomask Your premium member status has been restored. And I think I finally found the bug that was causing this, using your account as a test case.

I'm so glad I could be of help.... at least it hopefully fixed it for others in the near future! ;)

Oh, and thanks!

@jcochran They seem to be handled separately, so that limit isn't fooled.

I just tested it.

@LordClockworks

I would also suggest you email support@j-novel.club to better assist you with this issue.

@Rahul-Balaggan Okay, thank you!

Visit this page real quick. Does the blue button say “Read Now!” or does it say “Join” (it should be right under the cover image)? If you’re not a member, it should say Join, so if it says Read Now!, your membership is active and working.

If it is active, you can visit the individual title pages or the releases page to select the pre-published story sections to read. It doesn’t give you access to all the books previously released (which confused me when I first joined, I admit) but you can stay current with any you’re following already.

As for the support@j-novel.club email, it works for me. Are you accidentally including that exclamation point you typed in the address?

@UltricDeus Hi there! So it seems like you're having a few issues.

The support e-mail address is support@j-novel.club and does work correctly. I would check if you added extra characters by accident. I just checked your account and it shows as canceled, lasting through July 10. We're sorry it isn't showing correctly, I have asked someone to look at it right now. You may need to do a hard refresh (Ctrl+Shift+R) if your browser is caching it incorrectly. As for reading parts, you have access to all volumes currently being translated, ones that recently finished translation, and all volumes in series on catchup. If you refer to our FAQ:

Volume X is no longer available? What gives?
 
Once a volume has been published as an e-book, it is removed from pre-pub reading within a month of the e-book release.

Please support the author by purchasing the official e-book! Or you can sign up for a Premium membership and use your premium credit to download the premium ebook straight from our site!

There are also "Catchup" series where members can read all books in that series for a month. These catchups change every month, so you can check out a lot of series and find new ones to follow!

Please refer to our front page or this forum post for which series are currently on catchup. For example, if you go to Altina the Sword Princess, which is on catchup this month, it should look like this:

member.png

For non-members, it looks like this:

nonmember.png

@Rahul-Balaggan thank you 😄

@tgquan67 Yes, we did. I misinterpreted @Gus-The-Snail 's initial report of ""I have tried removing the old one then adding the new... fail then tried just adding a new pic..... fail So i was wondering if there is a trick to it?". I saw "fail" and assumed that meant the new image never got uploaded. But clearly it got uploaded and just didn't show

@alfonso_rd_36 said in uhm how can I be a member:

@db0ssman on Facebook I see 1 ad for prepaid cards every 3 days, but as you said, restrictions may apply.

I use a prepaid FX card called Revolut for my sub as the exchange rate is much better than my bank and has no transaction fees.

@reikokuoni

It is currently the weekend in the United States where J-Novel Club is situated.

They should be getting back to you when normal business hours resume.

Could be Monday could be later depending on how many emails they have to go through to get to yours.

Your patience is appreciated

I've send an email. Thank you!

@exedore Thanks for fixing it!

@Rahul-Balaggan I am clearly an idiot allowing my socially isolated brain to pickle itself. Thanks for the amazingly fast reply! Love you guys