@Terabyte After doing that still didn't work but I worked out the issue -_- somehow a space was after the email address and a space isn't part of my email and the site was counting it lol

Please send an e-mail from your account to support@j-novel.club and someone can get it sorted out for you.

@PanJan @_08 I have uploaded a new version of the premium EPUB with a fixed image.

Sorry for the inconvenience, premium volume 2 should now be available.

Hello,

Volumes are available to read for members while they're being translated. After the book is fully released and available for purchase, they expire shortly thereafter and can only be read if you buy it or wait for the series to go on catchup.

However you should be able to read more then just the preview (part 1) for many series, including all series currently on Catchup, and all of the recently announced Anime Expo Titles.

Additionally when you signed up you should have received 1 premium credit , which allows you to purchase any premium e-book, on the site, you will get another credit on the 15th of every month.

If you are unhappy with the membership experience on the site feel free to send an e-mail to support@j-novel.club to request a refund.

If you have any other questions please let me know.

Edit: To expand a bit about premium editions, sold on the site, I will post a comment I have posted on another topic:

Hi! Please see this News topic for more information: https://forums.j-novel.club/topic/3391/books-preorders-missing-from-amazon

@Mdick99 If you’re a J-Novel Club member, then I recommend buying the premium ebook straight from JNC. Volume 4 of Seirei Gensouki in particular has 4 bonus short stories and a bonus color illustration that are exclusive to the premium version and aren’t available on Kindle.
Here is the list of bonus exclusive content: https://forums.j-novel.club/post/2239

Also, there’s no local taxes when buying from JNC, so it’s likely cheaper than Amazon, as well as having better image quality and DRM free.

No. Before I log with my Google account I tried to register with my email. So I got a mail with a link to "confirm my mail" but when I clicked on the link it suppose to take me a windows who might have a message with something like "Email Confirm" but instead it Says "token error" and a somo lines of codes. I tried to resent the mail to confirm but always do the same so tired of that I decide to log in with my Google Account and then where no problem. I do the same as you... I set a password but i just can't log in the app.

its a problem started 3-4 months ago and still going on. idk but if you want to use dark mode, you have to change to normal than dark again. Every single time.

@LegitPancake I originally just posted about the issue so that it could be fixed (which it appears to now be able to use the work-around again in Edge).

However, the underlying problem has been present for months in both Chrome and Edge. When there are images in a release it doesn't load the full thing without going to the "end" first and going back. There shouldn't need to be a work-around in the first place, but it becomes a much bigger problem when it actually prevents you from using it at all because the work-around doesn't work.

Discussion is pretty much moot - JNC has chosen a payment processor (I think they said it was Stripe) that suits their company needs, and that processor is a competitor of PayPal. Because of that, they don't do PP transactions. To convert JNC to PP, you would have to convince them that PP is better than their current processor.

I know several people who have used both Stripe and PP on the vendor side of the transaction. I am told PP is too much of a pain to deal with. Even if you use a payment processor that accepts the PP transactions, your PP account can be frozen by PP at any time, for any reason. Have fun getting any money you left in your PP account when that happens.

I really don't know any of them that stuck with PP, unless they were selling on eBay.

If you've made "Accepts PayPal" an integral part of your online life, several retailers of JNC books accept it, and you don't HAVE to be a member to buy JNC books.

@myskaros thanks for clearing that up and thanks for the quick reply

I understand, but would it then at least be possible to get an e-mail as a confirmation that my letter arrived? That way I won't have to spend now till August wondering if it did.
Thank you for the swift answer.

@EmpactWB true, true, been thinking upping my 'ship from MX $100 to MX$ 200 to get the Free E-book, but seems a bit costly...

The premium ebooks we sell directly on our side are DRM-free, so you can use the Calibre program to send the epub to your Kindle, if you wanted to keep everything on that device.

@chocolatkey said in Unable to access Premium area?:

@Thomask Your premium member status has been restored. And I think I finally found the bug that was causing this, using your account as a test case.

I'm so glad I could be of help.... at least it hopefully fixed it for others in the near future! ;)

Oh, and thanks!

@jcochran They seem to be handled separately, so that limit isn't fooled.

I just tested it.