Kobo says the issue should be fixed and anyone who has already purchased the book should have their libraries updated within 24 hours. Once the update has been pushed, the customer just needs to delete their current file and redownload.

@Kalessin The beta site works. Thank you very much and I truly mean it. I can't do much but read or play video games due to health issues.

Have you tried emailing their support email? You might get a faster response than waiting for someone to see it on the forums

That's why I linked it (the page linked explains). I filed a bug report there explaining that it isn't guaranteed for the cover image to be in part 1. Thanks!

Looks fine to me. Google Play Store.

Edit: Oh wait I see it now. You have to click on the store page for volume 7, it's the subtitle that says v6.

What I see:

spoiler

@Sakuraba
Once the book is published, the pre-pubs are no longer available except for those volumes designated as "catch up".

For details, look at the Frequently Asked Questions and read the answers to:

How long are pre-pub parts available? Volume X is no longer available? What gives?

Thanks, I will sene an email so I'd ask for a refund.

@Rahul-Balaggan oh okay thank you (◡ ω ◡)

I have no comment on whether the refund "should" be allowed, but if you're looking for a non-staff comment on the existence of expiration dates...

Yes, the expiration dates have always been there and the format of them has not changed.

In the first year or two, the expiration dates were sometimes inaccurate with a non-negligible frequency. But recently (at least a full year), I haven't noticed such inaccuracies, so I don't think that point is very relevant to the conversation at hand.

@Rahul-Balaggan ok i writed and include email for this ty

This was said by a staff (Rahul Balaggan) in 2019 regarding premium credits without after membership expires:

Short answer: it is easier to use premium credits when you are subscribed.

Long answer: it is still possible to use premium credits, you can email support@J-Novel.club and have them manually take the credit and add the desired book to your account.

Or you can manually go to the books redemption page and by typing out the URL and redeeming that way.

The last is easier than e-mailing, of course.

I figured it out. Looks like a card was replaced before it expired. Thanks! :)

@Gingersnaps

Hello,

After you purchase an e-book you can download that file by going to your account on the main site, and then going to your library.

After you download it you can put it in any e-reader of your choice.

The instruction would be different based on if you are downloading on a mobile device or a computer.

If you are on a mobile device after you download the file you can import it into the e-reader directly.

If on your computer you may have an extra step.

If you want to give Information on what device you are using I may be able to provide more assistance, if you want to send me a direct message on these forums or Discord please feel free to.

(I replied to you in the Discord server so you should be able to find me)

@Rahul-Balaggan sent the email with the same.