@harunachiep my bad. I kept that short after all the confusion with the postings being moved back and forward. I was mainly referring to this reply you got after you assumed as I did, it might had something to do with the email.
@myskaros said in Error Report Section for J-Novel Club Series:
@harunachiep No, that's more likely just because we're all busy and small corrections to released e-books are lower priority. We'll fix them eventually, but not sure when.
While it is understandable and no one to blame, it is one kind of reply you usually would not get from a customer service department (of course I do not see @myskaros as customer service, unless they are which I do not know). While the truth is always appreciated I see such stuff as disheartening to give further feedback/support when you actually do not have to.
Helping the service provider to make their product better for everyone is a voluntary thing to do, after all.