@WJH-Production-5sxad6x

Hello,

For coin related issues please send an email to support@j-novel.club.

If you purchased the coins via in-app purchase (IOS or Android) please send a screenshot of your transaction receipt with the order ID visible.

Thank you

Yeah, the spoiler function is pretty broken in NodeBB (among other things). 🙄

If JNC wants help converting the forum to something else I'm always available. 😋

@James-Raney-8djgfku
Since this is the current volume in publishing, it is best to put corrections like this in the series corrections thread.

This helps to keep all the corrections in one place.

For previous volumes, please email support@j-novel.club

@Mindgames265

For me it was the web protection in my nord that caused that issue I turned web protection off and it works fine now

@Jrom

Hello,

For payment related issues including in-app purchases. Please send an email to support@j-novel.club.

For in-app purchases specifically, please also send a screenshot of the receipt from Google for the purchase. This is required for verification purposes.

Thank you

@Geezer-Weasalopes

It happened wherever the Discuss on Forums button shows up.

It is a moot point though as the forums are working this morning.

@myskaros done

@operaa

Hello,

Apologies for the inconvenience. It seems that cloudflare was responsible for the ban, it was not initiated by J-Novel Club.

We have cleared your account. Could you please try accessing some parts again?

To get just briefly into this issue a bit more. The ban from cloudflare was due to the browser you are using. You may wish to consider switching to a new browser. That will avoid any potential future issues with the site.

Thank you

@foggy_glasses

Hi,

Due to the financial nature of your inquiry, it would be best to send an email to support@j-novel.club

Just in case any personal details have to be discussed.

Thank you

I have contacted support and got my previous order refunded.
Re-bought the book and it still is the preview.
Guess I need to try again tomorrow.

@Rinvelt said in Question how do I read the premium edition?:

If you were searching for bonus stories, Grimgar doesn't have any for the first three volumes. Only textless illustrations.

You can use this list to know what is included: https://forums.j-novel.club/topic/305/premium-e-book-bonus-contents-list?page=1

That topic hit a character limit issue and stopped getting updated, the new all inclusive bonus content topic is https://forums.j-novel.club/topic/4902/

Hello,

This issue should now be resolved. Please refresh your browser and try accessing the part again.

Thank you again for taking the time to report this.

Hello,

Apologies for the inconvenience, and thank you for pointing this out.

You should be able to download the ebook now.

If you encounter any further issues, please let us know.

Thank you

@Hungry-Rahly-h1u3uwh FYI, it looks like Stripe only just added PayPal integration less than 2 months ago (early June), where you responded to a message from 3 years ago.

fyi I received my coins already, thanks for the help~

@admin said in Ascendnace of a Bookworm Manga on amazon.de:

@Sekki We upload the books to Amazon through a single Amazon KDE account on amazon.com, and it's amazon who then puts up all the different versions for each amazon varient... Clearly something went wrong internally at amazon when they created the .de structure, but that's really not something us resending it to amazon would fix. They control the listings on the .de store because that data comes from our listings on the .com store (which are fine...)

It's not like we can directly affect anything on the amazon.de, our amazon publisher account is with amazon.com.

Yes, you are correct. Procedure is following:

you send publishing request to amazon.com with info on which markets it will be sold and so on. publishing checks license and approves it data is sent to amazon archive where all kindle books are stored. They do not have separate locations for different regions. All is stored on same location. amazon archive releses it to various locations like uk, de, .com and so on and makes pages on amazon site

This is what amazon support has explained to me. He has contacted archiving team and they could not find it so he suggested I contact you. That does not necessery means that file was not uploaded. It can mean they made mistake with page or something but I doubt they would admit mistake :)

Anyway problem is resolved, I got the books and all is fine. Thank you for prompt response.