J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users
    1. Home
    2. Support
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • Most Views
    • A

      Now i am a demon lord happily ever after with monster girls in my dungeon vol8 is not a full book
      • Apairon

      25
      1
      Votes
      25
      Posts
      3539
      Views

      G

      Ok Chillin 13 works now too, hope the cause of the problem is eliminated when the next round of editions comes out

    • P

      Android app OS Error: No address associated with hostname, errno = 7
      • PinkShinyRose

      1
      1
      Votes
      1
      Posts
      299
      Views

      No one has replied

    • Ekun

      Series not apearing in the Android App
      • Ekun

      2
      0
      Votes
      2
      Posts
      259
      Views

      Ekun

      Solvet!!

      After login out / in, and reinstalling the app back!

      I went to the website, marked the series as "unfollow" and then again as "following"

      and now it appeared back.

      U_U

    • M

      Invaders of the Rokujouma volumen 44
      • Mugetsu 123

      1
      0
      Votes
      1
      Posts
      205
      Views

      No one has replied

    • M

      Wortenia 24 part 6
      • Mugetsu 123

      5
      0
      Votes
      5
      Posts
      384
      Views

      M

      @myskaros ok, thanks

    • Poncho9761

      Nia Liston Newest Part grey screen
      • Poncho9761

      4
      0
      Votes
      4
      Posts
      294
      Views

      myskaros

      @Poncho9761 Posting here in support is fine!

    • T

      Wortenia 24 part 5
      • Tahu

      3
      0
      Votes
      3
      Posts
      326
      Views

      myskaros

      Okay, the part should be up now, can you check if it works?

    • Perplexed

      The Brilliant Healer's New Life in the Shadows (Manga): Volume 2 Download Missing
      • Perplexed

      2
      0
      Votes
      2
      Posts
      537
      Views

      Rahul Balaggan

      Thank you for taking the time to point this out. It has been reported upward and will be investigated further.

    • C

      Kobo - Author "chase wolfe"
      • cine

      3
      1
      Votes
      3
      Posts
      369
      Views

      A

      Oh boy, here come the semi automated clones....

      It was only a matter of time until they came for us.

    • E

      Bug cannot sign in with correct password
      • Elijah203223

      1
      0
      Votes
      1
      Posts
      245
      Views

      No one has replied

    • K

      Bug - Apothecary Diary volume 4
      • Kelly K.gni3o78

      2
      0
      Votes
      2
      Posts
      269
      Views

      Rahul Balaggan

      @Kelly-K-gni3o78

      Hi,

      Sorry but could you go back to the main site, log out of your account and then log back in and try to read the same part?

    • A

      Can't view prepubs with a premium subscription
      • ABC.reading.is.fun

      2
      0
      Votes
      2
      Posts
      347
      Views

      jpwong

      @ABreading-is-fun Try logging out and then logging back in would be the first thing to try, the web site won't keep you logged in for more than 2 weeks. Otherwise you'll probably want to drop them an email at support@j-novel.club so someone on their end can take a look at what's going on with your account.

    • Sam Pinansky

      Report Website Bugs Here!
      • Sam Pinansky

      724
      0
      Votes
      724
      Posts
      660503
      Views

      V

      I have been encountering an issue with updating payment information for an ongoing subscription. At https://j-novel.club/user/membership when logged in I clicked the edit button on the payment information section, I input info for a different payment card, then clicked update, I would not get an error and be taken back to the membership page and no error would be displayed, but the last 4 of the saved card and expiration date were not updated on that page and the site tried to bill the old card to renew my subscription. This happened several times. I was eventually able to find a workaround by deleting the existing payment information then adding a new card, but the update function should either work or not be present.

    • O

      I bought coins and didnt get them
      • ofirlik

      4
      0
      Votes
      4
      Posts
      419
      Views

      Rahul Balaggan

      @ofirlik

      Looking at the logs of that email address your email on March 6, 2024 was received at 06:20 ET. It was responded to on March 6, 2024 at 06:53 asking for additional information.

      Did it go to spam?

      Other than that I see your latest email and it will be handled when business start today. Sorry for the inconvenience.

      Thank you

    • T

      Unwanted Undead Catchup Not Working
      • Tahu

      3
      0
      Votes
      3
      Posts
      401
      Views

      T

      @myskaros I use my iPad Pro

    • A

      saving reading state
      • Alifanfaron

      5
      0
      Votes
      5
      Posts
      520
      Views

      A

      @jpwong 🙏 thanks!

      I'm using an Android tablet so obviously mouse over is not an ideal UI, but I can hold down the link without following it and it shows the tooltip. 😅 Now that I know that's it's there it works well enough.

      (The android app has some horrid text layout issues, so I'm sticking to the website).

    • abiztic

      Apothecary Diaries LN 11 Part 5 Image
      • abiztic

      4
      1
      Votes
      4
      Posts
      433
      Views

      abiztic

      @AB-uxk5rw1 When I checked it again last Friday, it didn't have any issues. So I agree it must be your browser cache.

    • P

      I've rented out a manga volume, but...
      • Pieta

      5
      0
      Votes
      5
      Posts
      353
      Views

      P

      It loaded all pages fine when I first tried it, but now that I've had time to actually sit down and read I had to do a few dozens more F5s before I made it through all the pages. But I'm through, yay!

    • P

      D-Genesis Vol 6 Part 3 App issue.
      • PuckGoodfellow00 0

      7
      1
      Votes
      7
      Posts
      550
      Views

      P

      @myskaros said in D-Genesis Vol 6 Part 3 App issue.:

      I think I found the issue and fixed it, FYI.

      Thank you.

    • F

      Different Comic Versions
      • Farmerdad

      3
      0
      Votes
      3
      Posts
      316
      Views

      myskaros

      In addition to what kuali said, larger images means larger filesizes (relevant for people downloading on cellular data), and your devices also have a specific resolution. The different options let users who know what they need pick the best one for them.

      If you're not sure what's best for you, start with the lowest quality one; if you feel that the image quality is lacking, try the next highest.

    • 1
    • 2
    • 11
    • 12
    • 13
    • 14
    • 15
    • 60
    • 61
    • 13 / 61