J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users
    1. Home
    2. Support
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • Most Views
    • S

      Ascendance of a Bookworm (Manga) Part 3 Volume 1 (English Edition) in Amazon store is in wrong group
      • Sekki

      3
      0
      Votes
      3
      Posts
      383
      Views

      S

      @Rahul-Balaggan Thank you for the info. It is not big deal because I can still make collections. I will try contacting them. Also, Amazon is known for messing things up if titles are similar :)

    • J

      Volumes expiring prior to stated date of June 15th
      • jjyoung

      2
      0
      Votes
      2
      Posts
      360
      Views

      G

      @jjyoung Is there a reason you're reporting this early expiration nearly a month after they've already been scheduled to expire? It's the 13th of July right now.

    • H

      Tags issue
      • hankins

      1
      0
      Votes
      1
      Posts
      319
      Views

      No one has replied

    • H

      Log in trouble when redirected
      • hankins

      1
      0
      Votes
      1
      Posts
      272
      Views

      No one has replied

    • S

      Amazon preorder problem?
      • Sekki

      3
      0
      Votes
      3
      Posts
      378
      Views

      S

      @admin Thanks for the info. It is not big deal. It happens from time to time. I just pre-order it again. I pre-order lots of books so maybe that is why I notice it more :)

    • M

      Does anyone know if I can pay with the payoneer account ?
      payment • • marmar reyer.w4swebg

      2
      0
      Votes
      2
      Posts
      530
      Views

      jpwong

      The subscription itself is auto-renewing until you cancel or have a billing problem from JNC's side, I'm unsure how your card would view it though. I have plenty of subscriptions that my cards don't define as reoccurring payments.

      Maybe there's a flag for that, but I guess someone who knows how their stripe implementation is set up would need to answer that.

    • Kamijou Touma

      Isekai wa Smartphone print book quality.
      • Kamijou Touma

      7
      0
      Votes
      7
      Posts
      964
      Views

      Kamijou Touma

      Here we go again I just got smartphone 26. I opened the book the 1st time and I can see a split between the images near the beginning of the book. The book seemed rather stiff.

    • DracO.S. 01 0

      This topic is deleted!
      • DracO.S. 01 0

      3
      0
      Votes
      3
      Posts
      410
      Views
    • hopebestman

      This topic is deleted!
      • hopebestman

      3
      0
      Votes
      3
      Posts
      57
      Views
    • P

      This topic is deleted!
      • Patreceski 0

      4
      0
      Votes
      4
      Posts
      52
      Views
    • Z

      Broken Manga pictures
      • Zatio

      3
      0
      Votes
      3
      Posts
      405
      Views

      R

      @Zatio Fixed.

    • Z

      Website not responding/App not responding
      • Zatio

      27
      1
      Votes
      27
      Posts
      3446
      Views

      S

      Working again now for me as well - maybe 3 times was the charm for clearing cookies and restarting my browser on my laptop…

    • F

      forum password
      • FloppyCadet

      3
      0
      Votes
      3
      Posts
      423
      Views

      F

      @piisfun
      Oh thanks, I figured that when I logged using Google the forum doesn't log in.. but when I logged in by writing my username and password in the main site it worked and forum logged in as well.. the password was saved in my browser password manager :)

    • R

      This topic is deleted!
      • Raskal

      1
      0
      Votes
      1
      Posts
      2
      Views

      No one has replied

    • P

      This topic is deleted!
      • Physixt 0

      1
      0
      Votes
      1
      Posts
      1
      Views

      No one has replied

    • sniperirl

      Epubs Breaking my e-reader
      • sniperirl

      2
      0
      Votes
      2
      Posts
      422
      Views

      Shiny

      I hear from JNC that their e-pubs pass EPubCheck so you might want to make a report with FB Reader. According to https://forums.j-novel.club/topic/6808/getting-encrypted-pages-on-a-premium-purchased-epub/6?_=1685790630062 the FB Reader Android app has had problems reading JNC novels, possibly due to JNC's E-Pubs now being uncompressed to improve performance. If that is the issue with FB Reader then the problem seems to be on FB's end as it appears that uncompressed EPubs are standards compliant. You might also be able to use some sort of tool or utility to repack the EPub using Deflate which might work, but it's not something I have ever looked into. I personally use Moon+ Reader Pro and although I haven't tried it with Wortenia generally JNC novels work fine.

    • G

      Transaction failed
      • GiriGT

      2
      0
      Votes
      2
      Posts
      351
      Views

      jpwong

      @GiriGT You're going to want to reach out to them at support@j-novel.club as they'll probably need sensitive information that no one is going to want to be posting on the forums.

    • B

      Unable to read manga
      • borikuanene

      2
      0
      Votes
      2
      Posts
      382
      Views

      jpwong

      @borikuanene You might want to provide them a bit more info like what device you're using, if you're using a browser or app, etc. There's a few known issues with manga related to phone memory for example.

    • Z

      Payed for chapter server error ocured
      • Zitrox

      2
      0
      Votes
      2
      Posts
      317
      Views

      jpwong

      @Zitrox I think they're going to need more information, like what series and part you are attempting to access.

      There is a reported issue with the magician who rose from failure (manga) V1P2 that will result in that error on the app right now if that happens to be what you're trying to access.

    • S

      EPUBs in Kindle not rendering as expected
      • ScherisMarie

      3
      0
      Votes
      3
      Posts
      433
      Views

      Zehd

      There are two formats you can use Calibre to convert to: mobi and azw3. Have you tried both? (I usually use azw3 because it doesn't over-compress the images). I also recommend using USB to load them onto the Kindle (Calibre can do it directly)

    • 1
    • 2
    • 17
    • 18
    • 19
    • 20
    • 21
    • 61
    • 62
    • 19 / 62