@Edda_ayuste

Hello,

We see your email, as said above we are a US based team. Your email response to our last email came in overnight and during the weekend. That is why no immediate response was given.

When US business hours begin we will start addressing support emails in the order they were received.

Your patience until your email is addressed is appreciated.

Thank you

@cine Sorry about that. The book has been reuploaded - please open a ticket with Kobo in 48 hours to allow time for processing on their end.

@redmasq That's good to know. I don't have Telegram and don't particularly want to sign up just for this thing, but it doesn't look like there's any other way to report an issue to the dev(s). I was able to get into the 4.x beta program and found that the 4.x beta versions have the same problem as the 3.x versions. =/

@tim_pkmn89 This is a license rescue where we published many volumes direct to epub without streaming, then went back and added the parts before the rental system was being developed, so it's a weird exception. I'll start fixing these, thanks for the heads up!

EDIT: It should be fixed now!

@astolfoirl Great! Sorry for the inconvenience, and happy reading!

@myskaros

It is working now!

Thank you!

@myskaros
Thanks, much better.

@Korppi Thanks so much! I downloaded Calibre and was able to pull up the book immediately~

I'm still pretty new to a lot of this stuff, so I didn't really know of any of the specific readers available. I really appreciate it.

Thanks for reporting this!

For the second issue, you can still access the chapters from within the web reader, just not directly from the series page. I've escalated this to the development team to investigate. For the first one, it looks like we hit the far-future temporary release date for those simulpub volumes; they should disappear from the front page in a few minutes.

Hello,

We apologize for the mix-up. It seems part 10 was released in place of part 8.

The issues has now been corrected, We hope you enjoyed a brief look into 2 weeks into the future. You can now go back are fill in a bit of how we got there in the story.

Please note, you may have to refresh the sit to get the correct part.

Thank you

@Maeldictus This should be fixed now! Sorry about that!

@jpwong Later, the problem was cleared up. However, during the “episode,” I clicked on the three dots to the right of the number of upvotes. Nothing happened; the usual menu didn’t appear.

Firefox current version (110.0) on a Mac desktop cptr. Thx!

@Ingraman thanks … now it works …

5h later and Off-On and after a fresh login … :)

@Evisic That's a bug with the Chrome browser. I've seen it recently somewhere else. It was introduced around version 108, and they've fixed it for version 111 as far as I know.

Fixed. Thanks for bringing it to our attention.
In future, please make sure reports have clear titles re: the series and problem location as different teams tend to check different sub-forums by default.

@Wellwisher said in Preordering & Prepubs:

@Shiny There was a bug a few months ago that prevented new subscribers from accessing those forums, so they were made free to access for everyone (at least for now).

Ah I didn't know that was still in place. Thanks for the clarification.

for now this seems to be fixed

firefox 109.0.1