Support

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  Double billed
  • erictbar  

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  @erictbar Yeah, fixed that too! It removed you from the Premium Members group but failed to add you to the Members group for some reason, that was the error you saw. It doesn't attempt to do this until after the subscription goes through obviously, so I should make sure to figure out what is going wrong with the Member group adding and in addition add a sanity check before creating a new subscription that you don't already have an active one. I actually built the system to be able to handle multiple subscriptions on the same account simultaneously... (like for example if, in the future, we have separate subscriptions for josei novels or R-18 novels... something like that?), but it's not really practically useful right now.
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  Little Apocalypse e-book
  • Gilyu  

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  @Vilidious Okay, problem solved! Please wait about 5 minutes then try again. It was a boneheaded error on my part, my apologies. (At least it was trivial to debug, just forgot to call the next() function!)
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  Purchasing Premium Credits with Free Account
  • japzone  

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  As a premium member I don't see a problem with selling credits to non-members. Maybe at a price premium over Amazon/etc. I still /hope/ I would get a discount as a subscriber. Considering that you don't have to split the income for native sales it seems like too good an opportunity to pass up.
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  This topic is deleted!
  • Gilyu  

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  About Illustrations
  illustration picture mising • • Eternal Wanderer  

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  This will be my final post in this thread. First off thank you for taking the time to reply to me, I know you have a lot of work to do so you even replying to my topic makes me happy. Second I think I found a work around to this problem, this glitch seems to occur if I leave my tablet on for long periods of time, however if I reset it that seems to fix the problem. Sorry about all my complaining when the actual solution was so simple. Good luck getting this fixed in the future.
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  Blank epub on Kobo?
  • Gilyu  

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  Honestly it boggles my mind how finicky ebook apps and devices can be.
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  App not remembering position in parts
  • Demelza  

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  I just recently had a similar issue, because there is no "read" notice I open up the older parts to see if they are at the bottom, and today I open one that I know I've read and it's at the top
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  About printing...
  • rein  

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  As long as you aren't distributing it to other people, your epub is yours to do with as you please! So yeah, feel free to print it out.
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  Canceling subscription
  • glisterasia  

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  @Sam-Pinansky Sorry, I meant I cancelled the membership but I want to uncancel it but no matter how many times I press uncancel it doesn't let me resubscribe
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  Pre-Pub question...
  • theMario3721  

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  @ImIlyaz Yup! If you're never going to use the reader or apps and just want the epubs, then go buy them. You'll be able to purchase premium credits to buy epubs directly from us soon, too (although you won't get as good a price as Premium Members would).
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  no gmail login in app
  • Stephen Shervais  

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  Thanks. It worked like a charm. And after all that, I think the browser version, even on the tablet, fits my reading style better. But it's good to have options.
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  Books skipping to end 3 pages before end
  • Bryan  

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  It randomly happens to me too, dozen of times already, lol. I use Firefox tho.
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  About purchasing tokens
  • Fezu  

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  Right now unless you are at least a subscriber you can't see any info about credits or library books. But I will update that along with the credit purchasing option.
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  The avatar that does not like to change
  • Dr. Neo Cortex  

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  @Sam-Pinansky said in The avatar that does not like to change: @Dark-Star-Key I see a Shigofumi avatar. (Nice call by the way. Did you know I translated the subtitles for the DVD release?) Maybe it's a caching issue on your end? It worked! I did not know you did the subtitles, as I marathoned the show. Now let's see if the LN can be translated. Kana Ueda and Eri Sendai were amazing in it... (gets comically lost in thought)
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  Premium member tag missing
  • Bryan  

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  This topic contains an answer
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  No verification email
  • Village Idiot  

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  Thank you
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  Some notes on J-Novel Club's Architecture
  • Sam Pinansky  

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