J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users
    1. Home
    2. Support
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • Most Views
    • C

      Re:RE — Reincarnator Executioner: Volume 1 (Kobo) - EBook Content Error
      • cine

      3
      0
      Votes
      3
      Posts
      333
      Views

      Rahul Balaggan

      @cine

      Hello,

      Kobo should now have pushed the complete file for Re:RE — Reincarnator Executioner: Volume 1, please try updating the book (you may have to contact support to do this) and try downloading again.

      Thank you again for pointing this out!

    • V

      App (book help)
      • Vegangoth

      5
      0
      Votes
      5
      Posts
      290
      Views

      V

      @myskaros That worked. Thanks again.

    • Brakes

      Housekeeping Mage LN lacks chapters in navigation
      • Brakes

      4
      0
      Votes
      4
      Posts
      447
      Views

      TomOrr0W

      This topic reminded me of some navigation weirdness I noticed in this volume, so I finally sent an e-mail to the support address (support@j-novel.club). Message pasted below:

      Minor Navigation Issues in Housekeeping Mage Volume 1

      This Discussion reminded me of a few minor navigation issues I noticed in the premium epub for this volume but hadn't put the effort into reporting yet:

      The navigation for the ebook wraps everything but Cover and Color Illustration under Part 1: A Housekeeping Mage's Daily Life.  The content under this section includes Part 2: The Familiar's Homecoming, Afterword, Side Story: Rurii's Soliloquy, Bonus Short Story, About J-Novel Club, and Copyright, which almost certainly don't belong there. The navigation for the ebook does not link to Chapter 6: We Will Care for Those Who Suddenly Fall Ill. The Table of Contents does not list or link Chapter 6: We Will Care for Those Who Suddenly Fall Ill.

      I noticed this in Calibre v6.5.0 on Windows and the Lithium App v0.24.1 on Android.  My copy of the epub is Ebook edition 1.0: March 2022.

    • K

      Only part 1 of any completed manga/novel volume opens for read, rest give download button...
      • Korppi

      6
      0
      Votes
      6
      Posts
      403
      Views

      Rahul Balaggan

      Hello,

      Thank you everyone for your patience, the issue with being unable to read expired parts for purchased volumes should now be fixed, you may have to refresh for the fix to take effect on your browser.

      If you continue to experience any similar issues, please feel free to comment below, open a new topic, or email support@j-novel.club

      Thank you

    • No Names

      Can't add new card
      • No Names

      4
      0
      Votes
      4
      Posts
      277
      Views

      chocolatkey

      @No-Names Please try again after refreshing the page

    • C

      app not letting me login
      • ClaytonBCB

      3
      0
      Votes
      3
      Posts
      253
      Views

      C

      @jpwong thanks that worked

    • M

      Bookworm manga Part 1 Volume 7 missing chapters
      • Mikecalvento

      8
      0
      Votes
      8
      Posts
      746
      Views

      Rahul Balaggan

      @Mikecalvento

      That is good to hear, when you have some time if you could give some more details about the android device download not working that would be appreciated.

      There is a possibility that your android phone does not have an app to read the files on installed, if that is the case I would recommend downloading google play books, and trying to download the manga again.

      That may fix it, it may not.

      Glad this was resolved.

    • A

      Death's Daughter v1 isn't available on Kobo
      • awwnuts07

      4
      0
      Votes
      4
      Posts
      322
      Views

      myskaros

      I went to kobo.com, searched for "death's daughter," and it's the 3rd item in the search results for me.

      You can always find the links to various webstores on our series pages as well! https://j-novel.club/series/death-s-daughter-and-the-ebony-blade?buy=volume-1

    • Nekopanda

      Campfire cooking in another world large gray blocks instead of text?
      • Nekopanda

      8
      0
      Votes
      8
      Posts
      533
      Views

      DiKei

      @myskaros Ah that did fix it for me. Thank you! I hope it fixes it for @Nekopanda too.

    • N

      Membership upgrade
      • Nicholas Pugh.

      8
      0
      Votes
      8
      Posts
      790
      Views

      Rahul Balaggan

      @Almond-Magnum

      In this situation, it would be best to email support@j-novel.club, that way it can be addressed.

      Thank you

    • D

      Ascendance of a Bookworm (manga) Part 2 Vol 3 not available digitally on Amazon
      amazon kindle bookworm • • Ducky

      7
      0
      Votes
      7
      Posts
      1086
      Views

      Iyashi

      alt text
      Personally I'd just recommend buying it somewhere else

    • M

      Feed List Doesn’t Load
      • mzbiblio

      3
      0
      Votes
      3
      Posts
      234
      Views

      chocolatkey

      @mzbiblio I tested it out on an iPhone, this is what I gotf57aa42c-97d5-4d8b-bcb0-6c24b3052391-image.png

      So maybe you already have an app installed that's trying to handle it? Otherwise like @pcj said you can long tap to copy the link.

    • N

      Can't download Tearmoon Vol 8 on phone
      • Nubz_Unite

      3
      0
      Votes
      3
      Posts
      314
      Views

      Geezer Weasalopes

      @Nubz_Unite
      From what you wrote, you purcgased the item at the KNC site, the downlead button appeared, and whatever software you are using to view the site then says it can't open the downlead link, correct?

      The relevant question would seem to be, "What software package are you using to access the JNC web site?"
      JNC app? Web browser? Something else entirely?

      Whether you have anything installed to read the file once downloaded should only become relevant when attempting to open the file itself.

    • T

      Updating/changing payment on mobile app
      • Tcatsbay

      8
      0
      Votes
      8
      Posts
      664
      Views

      pcj

      Right, they're willing to take the cut on those now. I imagine it'll use the app store payment method.

    • N

      Issues with mobile app
      app • • Not_jenn

      5
      0
      Votes
      5
      Posts
      845
      Views

      chocolatkey

      @Not_jenn Please see https://forums.j-novel.club/post/224753

    • D

      PAYPAL
      • Dark Warrior

      10
      2
      Votes
      10
      Posts
      2867
      Views

      DaveHowe

      Another request for PayPal here - UK Banks are quite abusive when it comes to foreign currency payments, so if I pay in dollars, it will cost me almost the same amount again in handling fees and poor exchange rates.

      I totally want to sign up here, but that isn't going to happen if I have to use my card directly.

    • T

      Mangas are broken
      • Tahu

      2
      0
      Votes
      2
      Posts
      306
      Views

      myskaros

      Are you on PC or mobile/tablet? What browser+version and operating system are you on? Which manga chapter specifically are you trying to read? Did you try reading any other manga chapters; if so, do they all crash the website, or just some of them? Did you try reading in incognito mode?

    • C

      Phone app not working: failed loading releases: no response received from server
      • Cephalopod

      3
      0
      Votes
      3
      Posts
      329
      Views

      C

      @myskaros

      Relogging did the trick thanks!

    • Lily Garden

      Web reader not loading manga on IPad
      • Lily Garden

      2
      0
      Votes
      2
      Posts
      265
      Views

      Travis Butler

      It's been a problem for me ever since they started the manga reader on the new website version. It's been reported several times, but no progress.

    • E

      won't let me subscribe
      • euphie

      2
      0
      Votes
      2
      Posts
      246
      Views

      myskaros

      Hi there! For issues with the payment system, we recommend emailing support@j-novel.club for assistance. If you have already emailed, then they may already be looking into the issue and you should expect to hear back soon.

    • 1
    • 2
    • 21
    • 22
    • 23
    • 24
    • 25
    • 59
    • 60
    • 23 / 60