@parasquid No private support on the forum, email is probably your best bet

support@j-novel.club

@exedore Thanks. ^^

@legitpancake I know I could do that, but... I'd rather she had her own account and access to other titles she might want to buy personally. My sister and I bought her the full set of Bookworm volumes in print back in March, only to find out she prefers to read online...

I was thinking the full set of bookworm and Rokujouma ebooks for Christmas.

@terabyte but they're a trap - typos jumping right out! :)

I am using a 1+ android phone with the app. Black summoner volume 7 part 8 was released 1 hour ago but it says it expired for reading 2 days ago. This is incorrect, please fix as soon as possible.

Do you have an idea of when we will be able to show only one page in the reader like in the old reader ? (not the ultra wide display we can do now)

@rahul-balaggan Thanks.

@someoldguy Hi there, you're right--there is no V2 Ch8, just a V3 Ch1. This was an error on our end. Sorry about that! We'll delete the event for V2 Ch8 now, but also hope you enjoy V3 Ch1!

Sorry about that, the release date is 10/20! Calendar has been updated, I assume there was a simple mistake with the initial listing which is why you saw 10/22 at first.

@thefeno Hi there! Sorry to hear this happened; we can absolutely figure out refunds for you. Can you email us at support@j-novel.club? We might need to ask about personal or payment information.

@thoraxe41 said in Unable to add Credit Card:

Don't actually use this so let me know if I did it wrong

Did find a work around for the postal code. If a unselect the box and reselect it, I can use my autofill for the postal code.

Galaxy 9 on Samsung Internet Browser. Android.

Thank you! We'll take this back and try to improve things; let us know if you still have trouble and we can try to find workarounds in the meantime.

Somehow I also bought Hell-mode vol 1 and 2 twice?
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spoiler

@michael-teng-rbq0ylt said in Marginal Operation Manga Volume 10 Chapter 1 is Missing.:

Same as title, can’t seem to find or view chapter 50, aka, Volume 10 chapter 1 for the Marginal Operation Manga series.

Fixed that, but due to the extreme content, we've decided to err on the side of caution and require membership to read it.

@myskaros Hello! I am a premium member and was never informed that there was a beta app. I don't frequent these forums, so I've been suffering with the poorly coded app that LegitPancake is dealing with. You can't login without force quitting first; you can't turn your iPad sideways or the app will reset your reading location; and if other apps have used memory since you were last reading, you return to a blank page.

Installing TestFlight isn't difficult. I'm already doing beta for another app. You guys should promote the new app more. It's a great improvement, even unfinished as it is.

@LegitPancake When you get the blank page, tap in the middle to cause the menu to drop down. You can exit the book and then reload it.

@myskaros I appreciate the feedback. Amazon has now updated the release date to match your own. Good luck getting it out. I'm looking forward to receiving it.

The crash loop manga reader is still there on ipad mini 5th gen on ios 15.0.1 with Firefox 38.0 and Safari. I have more time to test things out this time. The tests below is using Faraway Paladin manga.

This is with FF:

ipad in portrait mode when the page loads (single page, side page advance): the loop appears. ipad in landscape mode when page loads (double page, side page advance): no loop! but tiny images make my eyes bleed... ipad in landscape on page load, switch to single page (still side page advance): no loop. ipad in landscape on page load, switch to single page, turn ipad to portrait mode: no loop.. for 5 - 6 pages, then crash. ipad in landscape on page load, turn ipad to portrait mode (reader automatically goes from double page landscape to single page portrait): no loop through end of chapter. I tried this with another chapter, so there shouldn't be any pages in history.

Using Safari, I get similar results as FF above, except the "switch to portrait" trick does not seem as reliable. I went through 2 chapters in FF without problems, but crashed first of 2 on safari. The safari crash was hard (restarted ipad), so maybe something in memory was cleared out letting the 2nd run complete.

As before, iphone se on 15.0.1 does not seem to have this crash, but I did not test as much due to the tiny screen.

Same problem here.

If I attempt a password reset on the main site I get "User not found"

If I try to sign up with the same email: "Failed to sign up: Could Not Save User to Forum: Email taken"

I hoped to work around this by deleting the forum account and then signing up again, but that option doesn't seem to exist in Settings.

If I try to sign in with Google I get "500 Internal Server Error" on https://api.j-novel.club/auth/google/callback?code=<snipped long code goes here>

Yeah, I checked and it turned out unlike my physical debit card, the digital card does not allow overseas transactions. I had to upgrade my digital debit card account to premium to have this feature which is annoying because it involves lots of government verification stuff that needs to be approved.

Well now that it's approved and I have overseas transaction enabled, the card works and I now can happily read the prepubs. Thank you all for the help.