J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users
    1. Home
    2. Support
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • Most Views
    • Z

      Question about Archdemon's Dilemma (Manga) Vol 8
      • Zerio

      3
      0
      Votes
      3
      Posts
      308
      Views

      E

      @Zerio-XIII-lft3gkg-0 The ebook has had some delays. We've found the source of the error for the parts. Sorry for the delayed response.

    • K

      The Unwanted Undead Adventurer (Manga) v8 download broken
      • Korppi

      2
      0
      Votes
      2
      Posts
      261
      Views

      myskaros

      Oops, no one posted, but yeah, we attempted to fix it, and seems it works now!

    • Segoth

      LN only displaying part 1
      • Segoth

      4
      0
      Votes
      4
      Posts
      362
      Views

      myskaros

      We're aware of this issue and it's on our list to fix.

    • L

      This topic is deleted!
      • lumiersan

      1
      0
      Votes
      1
      Posts
      7
      Views

      No one has replied

    • M

      Record of wortenia war (manga)
      • mantel

      3
      0
      Votes
      3
      Posts
      253
      Views

      M

      @myskaros it’s work thx

    • Ekun

      mismatch in page counting
      • Ekun

      7
      0
      Votes
      7
      Posts
      517
      Views

      myskaros

      @CarFMI This is a bug concerning our backend, so there's no quick or simple fix. It will be fixed with the completion of our new backend, which is underway.

    • Dawnaxis

      Filters on the “Series” page - Possibly a small misclassification or glitch for “A Very Fairy Apartment”
      • Dawnaxis

      1
      0
      Votes
      1
      Posts
      180
      Views

      No one has replied

    • D

      Upgrade a premium subscription 😒 Can’t read novels
      • DidgitX10

      7
      0
      Votes
      7
      Posts
      642
      Views

      D

      @LegitPancake
      Thank you

    • B

      Browser reader broken?
      • bAdy2bro

      10
      0
      Votes
      10
      Posts
      1019
      Views

      S

      @bAdy2bro I was referring to using https://jnc-reader.wscr.dev/ as shown in the screenshots here on Windows 10 as a stopgap until you figure out what’s going on in Firefox but if Chrome works for you then there’s no real need to do so.

    • K

      Potion Loli volume 9 (manga) download doesn't work
      • Korppi

      1
      0
      Votes
      1
      Posts
      207
      Views

      No one has replied

    • C

      Can't read my book?
      • Christopher Field.y81ovdj

      5
      0
      Votes
      5
      Posts
      427
      Views

      piisfun

      @LegitPancake said in Can't read my book?:

      Yea logging out and then back in should be the first troubleshooting step. You don’t need a subscription to read prepubs for volumes you bought though, if you want to cancel the subscription and get a refund the support email may be able to help you.

      Just like restarting a program or rebooting your computer are common "first steps".

    • K

      Misfit of demon king academy vol 1 download not correct
      • kons7

      6
      0
      Votes
      6
      Posts
      438
      Views

      myskaros

      Thank you for reporting this!

      As Crimson Wise said, the ebook we created mistakenly starts near the end of the book on some ereaders, where the color images were. This was due to a minor quirk in how those readers determine what the first page of the ebook should be and is related to the fact that JNC moved the color images in the back a couple years ago.

      The premium ebook has been updated (v1.0.1), and we are in the process of uploading the update to the webstores as well.

    • S

      What yo do with Epub mistakes, errors and typos
      • SamW77

      3
      1
      Votes
      3
      Posts
      282
      Views

      G

      @SamW77 just want to confirm they're errors in the downloaded epub, not the parts read in the app/on the website right?

      If so, send an email to support@j-novel.club
      I typically include the series and volume (if limited to a single volume's errors) as the subject then list the relevant chapters and a little bit of context to help them find the relevant part (like in one of the corrections threads for prepubs, just with a chapter instead of a %)

    • C

      Subscribed premium no coins
      • Chimerawizard

      7
      0
      Votes
      7
      Posts
      808
      Views

      A

      @myskaros Got it fixed. Thank you!

    • saskir

      One particular book doesn't show up on my Oasis
      • saskir

      3
      0
      Votes
      3
      Posts
      283
      Views

      saskir

      @admin The epub itself seems to have no problems (atleast according to Sigil, maybe there are nowadays better tools to check).

      And to be true never tried the CLI to convert an epub.

    • F

      Premium Service
      • fueyen77

      11
      0
      Votes
      11
      Posts
      1207
      Views

      F

      @myskaros Thank you for the notice :)

    • D

      Up/Down Arrow keys not working
      • drstampy

      6
      0
      Votes
      6
      Posts
      513
      Views

      D

      @chocolatkey nvm I fixed it. Some accessibility setting in chrome was making it happen. Woops :U

    • M

      Purchased manga and light novels are still showing BUY button even after purchase
      • morbelek

      5
      0
      Votes
      5
      Posts
      512
      Views

      K

      Can confirm it's working now.

    • kuali

      Broken Download for Ascendance of a Bookworm Manga (Part 2 Vol 3)
      • kuali

      2
      1
      Votes
      2
      Posts
      196
      Views

      chocolatkey

      @kuali There was a mistaken ISBN entry in the database I fixed, it should work now.

    • A

      Purchased books are gone
      • anonymous0070

      7
      0
      Votes
      7
      Posts
      648
      Views

      chocolatkey

      @anonymous0070 This should be fixed. Please let me know if it isn't

    • 1
    • 2
    • 22
    • 23
    • 24
    • 25
    • 26
    • 59
    • 60
    • 24 / 60