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    • L

      Can't open new chapters that are being posted...
      • LBBookworm

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      Geezer Weasalopes

      @lbbookworm said in Can't open new chapters that are being posted...:

      @piisfun I am logged in... it's said I'm not allowed 😣

      Unless you refresh your browser cache, it will still show you as logged in even though you have actually been given the boot.
      The browsers don't appear to detect it as an action which automatically generates a cache refresh.
      The web site itself is very aware that it did give you the boot.
      It's irritating as all get-out.

    • O

      Issues reading manga on iphone - error 9500 + too many redirects causes the tab to crash
      • Orangebluelover

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      No one has replied

    • T

      Out of country
      • Tahu

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      249
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      G

      @tahu Can you try logging out and back in? The ability to read prepub parts tends to expire before it visually logs you out of the website.

    • W

      Vol 5 Ebook Error
      • wha2les

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      W

      @rahul-balaggan said in Vol 5 Ebook Error:

      ors found in p

      ah. thats right.

      Still new to the forums and support as I usually just lurk.

      I'll send info in the email as well then.

    • piisfun

      Removing premium ebooks from an account
      • piisfun

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      253
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      myskaros

      Right now, the only way is to email support@j-novel.club to request it.

    • T

      Gap in part numbers for My Instant Death Ability is So Overpowered, No One in This Other World Stands a Chance Against Me!
      • TAAPAye

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      174
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      No one has replied

    • Eleore

      Manga images never load on the app
      • Eleore

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      Eleore

      @jpwong Thank you for the feedback.

      I'm running Android 12 on a Samsung S10e, and I can reproduce the issue on all types of connection (wifi, data).

      As extra context, I just tried my tablet and manga works as intended; this issue is solely on my phone.

    • J

      Error 0403 on Ascendance of a Bookworm Part 3 Volume 2 Part 2
      • Joseph Zebede.47469q4

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      alfonso_rd_36

      @xchlorosepticx said in Error 0403 on Ascendance of a Bookworm Part 3 Volume 2 Part 2:

      @myskaros
      That’s a real bummer. I literally only bought my sub so I could read this novel, gonna have to cancel now unfortunately since I was literally in the middle of part 4 vol 3 and now I can’t finish them! Was a great novel too~

      again, nowadays you can buy the books even without subscription
      but the subscription helps you keep up with the series and is cheap enough to maintain (I'm Mexsican, Cheap is what
      I seek the most)

    • M

      503 service temporarily unavailable
      • mortcs

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      Rahul Balaggan

      alt text

    • T

      App chat button no longer works
      • trutherford2388

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      413
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      T

      @myskaros mines an Android.

      phone os and version

    • Oddmoonlight

      404 error (28/04)
      • Oddmoonlight

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      Oddmoonlight

      @saffire Thanks

    • S

      Mismatching launch dates (A betrayal of epic proportions)
      • someanimedude

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      282
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      S

      @piisfun according to A/parts the entry was created on 2022-04-24T19:48:28.582Z which explains why the part wasn't available before then.

    • K

      "Not allowed to read" even things i bought?
      • Keba101

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      jpwong

      @kurzaa said in "Not allowed to read" even things i bought?:

      Is buying the epub the same as reading the pre-pub?

      I assumed that they weren't connected. So in order to read the book you purchased, you have to download the epub file and open it with an appropriate digital reader.

      If you buy the premium e-book you get permanent access to the pre-pubs for the associated volume. Though do note that if you want to read the final retail release with any bonuses/corrections you do need to download the ebook and use your preferred reader.

    • M

      How do you Group Series on iBooks Library?
      • MLConk

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      M

      Sorry. It’s not called iBooks anymore. As of 2019, it’s now Apple Books. Unless they changed the name again.

    • 8

      Premium credits
      • 83drew

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      G

      I got my credit on the 15th just fine, as did several others (because we mentioned it on discord, noone mentioned not getting one there)

    • E

      Books expiring
      • Explodingkitten

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      320
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      E

      @terabyte
      Thank you very much. That was very helpful

    • P

      Customer Complaint: Why aren’t people listening?
      • Pete

      22
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      2469
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      Rahul Balaggan

      Nothing to see here, let's all move along.

    • M

      i cant buy a subscription:(
      • mbsartorian

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      598
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      jpwong

      I think that error may mean that it's a problem with 3D secure which JNC currently doesn't use (it's on their to do list). I'm not sure anything can be done if that's the issue at least until the payment part of the site gets updated.

    • U

      Does JNC receive Amazon corrections?
      • unknownmat

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      Geezer Weasalopes

      @unknownmat
      Most of the time all I get is the generic "thanks for submitting this, we'll forward it to the appropriate translation team" thing.

      But there was one time where they really did disagree with my suggestion, and emailed back concerning why they disagreed concerning it being in error.
      It was a really weird section of text in how it could be interpreted, whether it was spoken aloud or a mental thought to self, and that was made worse by the title of a book showing up as part of it; book titles go in italics, and if it was spoken that's how it should display, and if a mental think... it was a truly weird formatting issue, to put it mildly.

      But they discussed it with me.
      They disagreed, and still disagreed at the end of it all, but they didn't round file it when they decided they disagreed, they informed me as to why they weren't in agreement.

      That impressed me.

      These days, my submissions tend to be screen prints with highlighted text and text boxes explain what I see as the problem.

    • elkensteyin

      How Do you Tag a Post
      • elkensteyin

      2
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      189
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      jpwong

      @elkensteyin If you create or edit the first post in a topic it's down at the bottom of the editor

      alt text

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