I went to kobo.com, searched for "death's daughter," and it's the 3rd item in the search results for me.

You can always find the links to various webstores on our series pages as well! https://j-novel.club/series/death-s-daughter-and-the-ebony-blade?buy=volume-1

@myskaros Ah that did fix it for me. Thank you! I hope it fixes it for @Nekopanda too.

@Almond-Magnum

In this situation, it would be best to email support@j-novel.club, that way it can be addressed.

Thank you

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Personally I'd just recommend buying it somewhere else

@mzbiblio I tested it out on an iPhone, this is what I gotf57aa42c-97d5-4d8b-bcb0-6c24b3052391-image.png

So maybe you already have an app installed that's trying to handle it? Otherwise like @pcj said you can long tap to copy the link.

@Nubz_Unite
From what you wrote, you purcgased the item at the KNC site, the downlead button appeared, and whatever software you are using to view the site then says it can't open the downlead link, correct?

The relevant question would seem to be, "What software package are you using to access the JNC web site?"
JNC app? Web browser? Something else entirely?

Whether you have anything installed to read the file once downloaded should only become relevant when attempting to open the file itself.

Right, they're willing to take the cut on those now. I imagine it'll use the app store payment method.

@Not_jenn Please see https://forums.j-novel.club/post/224753

Another request for PayPal here - UK Banks are quite abusive when it comes to foreign currency payments, so if I pay in dollars, it will cost me almost the same amount again in handling fees and poor exchange rates.

I totally want to sign up here, but that isn't going to happen if I have to use my card directly.

Are you on PC or mobile/tablet? What browser+version and operating system are you on? Which manga chapter specifically are you trying to read? Did you try reading any other manga chapters; if so, do they all crash the website, or just some of them? Did you try reading in incognito mode?

@myskaros

Relogging did the trick thanks!

It's been a problem for me ever since they started the manga reader on the new website version. It's been reported several times, but no progress.

Hi there! For issues with the payment system, we recommend emailing support@j-novel.club for assistance. If you have already emailed, then they may already be looking into the issue and you should expect to hear back soon.

Thank you for your feedback!

The problem with the mobile website is a bug that we'll look into fixing. As for there being a lack of ways to jump to the series/volume, we'll add that to our list to look at for a future website update.

As for the app, unfortunately we have had a lot of problems over the last year getting the app through the Google/Apple Store review process, so we have diverted our development resources to the website and backend infrastructure instead. We plan to resume working on the app as soon as we can, but our progress is still largely dependent on whether the app stores will play ball or not.

Sorry about the problem! It should be fixed and available to download now!

@Korppi Fixed. Sorry about that.

Another addition but one a long time coming, we've updated the website reader so that in 2-page horizontal mode, if there is an odd number of pages, the final page can be reached via keyboard! Please let us know if you encounter any issues with this fix and we will take a look ASAP.

@myskaros That's great to know, wasn't sure since some apps (for example) won't let you use your app store credit balance since they just pass the credit information over to the merchant.

Hello,

For any and all issues related to payments, it is best to send an email explaining the situation to support@j-novel.club

Thank you

@jpwong said in Stripe doesn't seem to work with a non US MasterCard:

@McFungos It's entirely possible that something changed on the bank's side of things with one of their fraud algorithms.

I have an online store where I've been buying stuff for years, I had one transaction with them where the bank required additional verification, so their system texted me a verification number, I entered it and the transaction was immediately declined and I got a notice from the bank saying they detected potentially fraudulent activity and blocked the transaction (that I had just used their 2 step verification to verify).

Very likely this case as my August subscription just has been debited on my bank side.