J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users
    1. Home
    2. Support
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • Most Views
    • 8

      Page crashes/infinite loop
      • 83drew

      2
      2
      Votes
      2
      Posts
      263
      Views

      Terabyte

      I never read manga on mobile because it's always really, really slow in loading the images and sometimes it just seems stuck loading for a long time. Whatever backend processing they're doing doesn't work well on mobile.

    • Z

      I want to buy coins, don't have any of the types of cards needed. How do you pay using Google pay or Apple pay, is this only possible in app?
      • Zoltze 0

      4
      0
      Votes
      4
      Posts
      466
      Views

      Z

      @myskaros Thanks, I'll try it on chrome! (was using firefox)

    • Oddmoonlight

      404 error
      • Oddmoonlight

      8
      1
      Votes
      8
      Posts
      1234
      Views

      E

      @Terabyte Fixed. Sorry about that.

    • I

      Skipping pages when reading manga in web viewer
      bugs website • • Iciely

      2
      0
      Votes
      2
      Posts
      648
      Views

      SomeOldGuy

      Did you read the beginning of chapter 6 before? I've found that the viewer takes you to whatever page you were on the last time you viewed a section. That is, if you got to page 29 the last time you viewed the section, by default the viewer will take you to page 29 the next time you view it.

      But that's a separate issue from whether it starts their arbitrarily...

    • hasezoey

      RSS feed does not show re-released Sol Press titles
      • hasezoey

      2
      0
      Votes
      2
      Posts
      401
      Views

      Terabyte

      I think the RSS feed shows only events added to the calendar. Since Sol Press titles were never added in the calendar they don't show up.

    • Eleusis

      Release of Gushing over Magical Girls Volume 2 not listed in the calendar
      • Eleusis

      4
      1
      Votes
      4
      Posts
      399
      Views

      Eleusis

      @exedore Thanks, the dowload works now.

    • Z

      Question about Archdemon's Dilemma (Manga) Vol 8
      • Zerio

      3
      0
      Votes
      3
      Posts
      342
      Views

      E

      @Zerio-XIII-lft3gkg-0 The ebook has had some delays. We've found the source of the error for the parts. Sorry for the delayed response.

    • K

      The Unwanted Undead Adventurer (Manga) v8 download broken
      • Korppi

      2
      0
      Votes
      2
      Posts
      295
      Views

      myskaros

      Oops, no one posted, but yeah, we attempted to fix it, and seems it works now!

    • Segoth

      LN only displaying part 1
      • Segoth

      4
      0
      Votes
      4
      Posts
      408
      Views

      myskaros

      We're aware of this issue and it's on our list to fix.

    • L

      This topic is deleted!
      • lumiersan

      1
      0
      Votes
      1
      Posts
      7
      Views

      No one has replied

    • M

      Record of wortenia war (manga)
      • mantel

      3
      0
      Votes
      3
      Posts
      297
      Views

      M

      @myskaros it’s work thx

    • Ekun

      mismatch in page counting
      • Ekun

      7
      0
      Votes
      7
      Posts
      590
      Views

      myskaros

      @CarFMI This is a bug concerning our backend, so there's no quick or simple fix. It will be fixed with the completion of our new backend, which is underway.

    • Dawnaxis

      Filters on the “Series” page - Possibly a small misclassification or glitch for “A Very Fairy Apartment”
      • Dawnaxis

      1
      0
      Votes
      1
      Posts
      218
      Views

      No one has replied

    • D

      Upgrade a premium subscription 😒 Can’t read novels
      • DidgitX10

      7
      0
      Votes
      7
      Posts
      726
      Views

      D

      @LegitPancake
      Thank you

    • B

      Browser reader broken?
      • bAdy2bro

      10
      0
      Votes
      10
      Posts
      1175
      Views

      S

      @bAdy2bro I was referring to using https://jnc-reader.wscr.dev/ as shown in the screenshots here on Windows 10 as a stopgap until you figure out what’s going on in Firefox but if Chrome works for you then there’s no real need to do so.

    • K

      Potion Loli volume 9 (manga) download doesn't work
      • Korppi

      1
      0
      Votes
      1
      Posts
      248
      Views

      No one has replied

    • C

      Can't read my book?
      • Christopher Field.y81ovdj

      5
      0
      Votes
      5
      Posts
      463
      Views

      piisfun

      @LegitPancake said in Can't read my book?:

      Yea logging out and then back in should be the first troubleshooting step. You don’t need a subscription to read prepubs for volumes you bought though, if you want to cancel the subscription and get a refund the support email may be able to help you.

      Just like restarting a program or rebooting your computer are common "first steps".

    • K

      Misfit of demon king academy vol 1 download not correct
      • kons7

      6
      0
      Votes
      6
      Posts
      479
      Views

      myskaros

      Thank you for reporting this!

      As Crimson Wise said, the ebook we created mistakenly starts near the end of the book on some ereaders, where the color images were. This was due to a minor quirk in how those readers determine what the first page of the ebook should be and is related to the fact that JNC moved the color images in the back a couple years ago.

      The premium ebook has been updated (v1.0.1), and we are in the process of uploading the update to the webstores as well.

    • S

      What yo do with Epub mistakes, errors and typos
      • SamW77

      3
      1
      Votes
      3
      Posts
      329
      Views

      G

      @SamW77 just want to confirm they're errors in the downloaded epub, not the parts read in the app/on the website right?

      If so, send an email to support@j-novel.club
      I typically include the series and volume (if limited to a single volume's errors) as the subject then list the relevant chapters and a little bit of context to help them find the relevant part (like in one of the corrections threads for prepubs, just with a chapter instead of a %)

    • C

      Subscribed premium no coins
      • Chimerawizard

      7
      0
      Votes
      7
      Posts
      867
      Views

      A

      @myskaros Got it fixed. Thank you!

    • 1
    • 2
    • 23
    • 24
    • 25
    • 26
    • 27
    • 60
    • 61
    • 25 / 61