J-Novel Club
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Users
    1. Home
    2. Support
    Log in to post
    • Newest to Oldest
    • Oldest to Newest
    • Most Posts
    • Most Votes
    • Most Views
    • Z

      Dark mode not working for chapters anymore?
      • zwabbit

      5
      0
      Votes
      5
      Posts
      367
      Views

      Z

      I mean, I've forcibly refreshed quite a few times, and it's not working.

    • R

      Resuming on page 0
      bugs • • rkkn

      2
      2
      Votes
      2
      Posts
      342
      Views

      R

      I got a new one today. "Resuming on page -1"

    • saidahgilbert

      Dates no longer visible on forum posts
      • saidahgilbert

      15
      0
      Votes
      15
      Posts
      901
      Views

      Geezer Weasalopes

      @saidahgilbert said in Dates no longer visible on forum posts:

      @Geezer-Weasalopes Turns out it wasn't my work connection. Because I'm at work now and the website is working fine. So I guess it was a temporary glitch?🤷🏾‍♀️

      Hmm.
      The stars were aligned against you.

    • M

      net::ERR_HTTP2_PROTOCOL_ERROR / net::ERR_QUIC_PROTOCOL_ERROR
      • mnordhoff

      11
      0
      Votes
      11
      Posts
      681
      Views

      saidahgilbert

      I'm at home now and I'm no longer getting errors. I'm logged in as normal and the forums are working as they should. I also posted in the thread that I started.

    • elkensteyin

      Amazon Pay Not Working
      • elkensteyin

      2
      1
      Votes
      2
      Posts
      261
      Views

      Rahul Balaggan

      Hello,

      Please email support@j-novel.club for further assistance with this.

    • J

      Coin purchases not working
      • jjyoung

      18
      2
      Votes
      18
      Posts
      1488
      Views

      C

      Worked here too. Thank you!

    • T

      Survive using Potions V10P6 failing to load
      • talisein

      3
      0
      Votes
      3
      Posts
      227
      Views

      myskaros

      @talisein You might need to refresh to see the image, but thanks for your patience!

    • N

      new Novel chapters loads as 100% complete
      • nelentarbay

      1
      0
      Votes
      1
      Posts
      189
      Views

      No one has replied

    • Ekun

      Private Tutor Vol 15 - part 8 not load on app!?
      • Ekun

      2
      0
      Votes
      2
      Posts
      196
      Views

      Rahul Balaggan

      Hello,

      We had an issue where it would not load in horizontal mode. That has been fixed. Please try again.

    • nohashtag

      Images not loading?
      • nohashtag

      2
      0
      Votes
      2
      Posts
      209
      Views

      Rahul Balaggan

      @nohashtag

      Hi,

      I can’t say I see the same issue. On my iOS app everything loads just fine. All images and thumbnails.

      Is it maybe your data? Could you toggle the WiFi on and off. Try cellular connection?

    • H

      Dahlia in Bloom new part not loading .
      • heimdal7

      2
      0
      Votes
      2
      Posts
      184
      Views

      myskaros

      Sorry about that, it should be fixed now!

    • M

      This topic is deleted!
      • Martid

      1
      0
      Votes
      1
      Posts
      32
      Views

      No one has replied

    • M

      Account deletion
      account • • mikathereviewer

      2
      0
      Votes
      2
      Posts
      406
      Views

      Rahul Balaggan

      @mikathereviewer

      Please send an email to support@j-novel.club requesting deletion.

    • A

      This topic is deleted!
      • antique_nova

      2
      0
      Votes
      2
      Posts
      12
      Views
    • R

      subscription pyment page never loads
      • Raghav Shankar.23mpsul

      4
      0
      Votes
      4
      Posts
      342
      Views

      Geezer Weasalopes

      @Raghav-Shankar-23mpsul
      Bummer.
      It'd have been nice if it were that simple a fix.

      The usual next questions would be if you've cleared your cookies and then refreshed your browser cache?
      Which are things I forget to attempt more often than I'd like to admit.

    • F

      The phone number assigned to my CC is to a land line and does not accept text messages!
      • Fantasy_Buff

      3
      0
      Votes
      3
      Posts
      332
      Views

      F

      Well I tried.
      Fortunately there is the "fall back" procedure in getting a code number via my email address.
      Thanks!
      Jim,

    • gustavosousil

      This topic is deleted!
      • gustavosousil

      2
      0
      Votes
      2
      Posts
      39
      Views
    • D

      Some chapters not loading?
      • DunkmasterKyouko

      21
      0
      Votes
      21
      Posts
      3049
      Views

      D

      I had the same problem with Mercedes and the waning moon manga. Where it would just sit on fetching forever. Found out DuckDuckGoPrivacy thing was blocking the chapter from loading.

    • S

      Manga progress not updating
      • shawn67mustang.6snyj6c

      1
      0
      Votes
      1
      Posts
      309
      Views

      No one has replied

    • Eleusis

      [solved - IPv4 issue] Slow website/download for several weeks
      • Eleusis

      5
      0
      Votes
      5
      Posts
      506
      Views

      Eleusis

      @morbelek Thank you very much for the input, it set me on the right path!

      TLDR: For me, this is an IPv4 issue and with both (IPv4 and IPv6) enabled and properly working, things are back to normal right now. For both websites, j-novel.club and jnc-nina.eu, webreader pages load within 500 ms, downloads have >3MB/s and site-navigation is as any other.
      I must have made a slip-up somewhere because the IPv6 DHCP server in the router was not configured properly.

      The longer story: After reading about the issue with my ISP Telekom and cloudflare some more, I visited my neighbours who also use Telekom. To my surprise everything was working fine over there (used the laptop with USB booted manjaro). I noticed that Firefox shows an IPv6 address for m11.j-novel.club but on my side it always showed an IPv4 address, even with IPv6 enabled. After careful comparison between the router settings I finally noticed that the IPv6 DHCP server in my router was missing a vital checkmark:

      After a restart of the router things sped up a lot and Firefox is now showing me an IPv6 address for m11.j-novel.club while using the webreader.

      In the end it was two things:

      The IPv4 only config I was using for the last couple of years suddenly stopped working properly (Likely due to the Telekom - cloudflare issue that is apparently known). I made a mistake with the IPv6 config last week.

      If this or a similar issue comes up again I'll get back to it, but for now I consider the issue resolved.

      Thanks again for the input and I hope this may help others with similar issues.

    • 1
    • 2
    • 6
    • 7
    • 8
    • 9
    • 10
    • 59
    • 60
    • 8 / 60