Light Novel retailers never list stuff as completed/stalled/axed without the publisher telling them so. Otherwise, the volume 3 listing is for the manga adaptation. The Light Novel's third volume came out back in 2019.
Whether the Web Novel is ongoing doesn't really matter if the publisher dropped releasing the Light Novel.
@Clarys You're welcome. There are quite a few shoujo novels in the 'Licensing Suggestions!' forum, which are really good. I hope, that JNC will license them someday. In fact, they recently released a hint, which could be one of them.^^